RESTAURANT MANAGER

Summary Of Position

Responsible and accountable for ensuring all restaurant staff is trained in proper service techniques and sanitation guidelines. Also responsible for coaching and mentoring all direct reports to ensure effective employee development. Majority of day is spent on the floor interacting with the team and guests.

Responsibilities

• Ensures that the guest service expectations, as set forth by the Company Handbook, are being met or exceeded
• Ensures restaurant service staff is working as a cohesive unit to provide the highest level of quality and service as per the company standards
• Responsible for direct leadership, coaching and mentoring of the Restaurant service staff including Leads, bartenders, servers, food runners, and bussers, in their respective technical responsibilities
• Works with the Supervisors to ensure all new hire and continuous on the job training programs are being followed which includes cross training, proper use of Cake, menus, sanitation guidelines, and service standards in order to deliver an exceptional guest experience
• Responsible for managing labor costs according to the labor schedules provided by the F&B Manager
• Manages large team including all timecards, missed punches, scheduling, as well as all performance management
• Trains team on an ongoing basis regarding service standards, workplace safety and compliance
• Assists the F&B Manager with the placing/receiving alcohol orders
• Ensures compliance with operational and Company standards, policies, and Federal, state, local laws and ordinances
• Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards

Requirements

• Be self-motivated with the ability to perform with the highest professional and ethical standards
• Demonstrate effective written and verbal communication skills
• Respond well to a changing work environment and able to perform at the highest level with minimal supervision
• Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
• Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions
• Intermediate computer skills with Microsoft Office and familiarity with POS systems
• Excellent customer service and people skills
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will
• Position involves frequent bending, twisting, squatting and lifting up to 25 lbs. frequently and 50 lbs. occasionally
• ServSafe Manager Certification will be required within 30 days

Education And Experience

• Education: Bachelor’s degree from accredited college or university in Hospitality, Culinary or related, preferred
• Experience: Minimum 3 (three) years F&B Management experience in a high-volume, full-service restaurant

Company Benefits

• 401K plan for seasonal and year-round employees, with company matching after 1 year
• 56 hours of paid sick time which can also be used as PTO
• Medical, Vision, Dental, Pet Insurance for year-round employees
• Employee parking on site
• Competitive pay rates
• Employee Assistance Program
• Returning seasonal job offers
• 50% discount off hotel rooms & camp site (based on occupancy and GM approval)
• 50% discount off retail merchandise (including jewelry)
• 25% off Deli & Convenience
• 50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
• Site 50% discounted meals while on the clock
• Working for ExplorUS which allows ability to transfer to other locations throughout the US

About the Role

Camp Richardson Hospitality LLC offers employees the opportunity to work in an iconic location on the shores of beautiful South Lake Tahoe. This historic resort is more than a workplace; it's a community and that's what we're all about. We hope that you'll join us in creating a treasured and unforgettable work experience while enhancing your skills and growing in the direction of your dreams.

Qualifications

None specified

Skills

None specified

Benefits

None specified

Pay

$70,304-75,000

Schedule

N/A