Restaurant Manager

Responsibilities

• Provide a high level of customer service and promote a fine dining atmosphere
• Interviews, coaches, trains, develops, and helps hire new dining room team members ensuring ESL dining standards are met
• Provides valuable input in all evaluations and disciplinary actions for dining team members
• Collaborates with Executive Chef on using systems, software and computer programs to ensure compliance in operations
• Aids in purchasing food in Executive Chef's absence
• Manages POS functions through eMenu Choice software
• Collaborates in coordinating and leading all special events, and sales & marketing events and appropriately staff for these events
• Establishes a connection to new residents ensuring satisfaction with meal service and transitioning into the community
• Aids in the coordination of guest visits, special parties and family events for residents with the Executive Chef
• Creates a strong sense of teamwork and cooperation among all team members
• Assists with Pre-Meal stand up for all dining and kitchen team members
• May perform other duties as assigned
• Connects and helps residents transition from home to community through thoughtful engagement at every level of interaction
• Positive leader with the ability to lead and coach team members
• Ability to build positive and strong relationships with team members and residents
• Focused and dedicated to providing excellent customer service
• Able to handle multiple jobs and priorities
• Able to delegate and hold team members accountable in an efficient and respectful manner

Requirements

• High School Diploma or general education degree (GED)
• Three (3) to Five (5) years dining room or restaurant wait staff experience
• Working knowledge of basic kitchen operations and food safety standards
• Previous management or team leadership experience necessary
• Strong organization and time management skills
• Able to manage budgets including food, supplies, and labor
• Able to solve problems of dissatisfied customers and/or team members
• Previous experience in banquets or special event planning
• Basic computer skills using programs such as Microsoft Office

Benefits

• Full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching
• Paid holidays
• Up to 20 days PTO in the first three years