Restaurant Maintenance Technician - Austin, TX and Surrounding Areas
About the role
As a Restaurant Maintenance Technician, you keep our restaurants running safely and reliably by diagnosing issues, completing repairs, and restoring equipment and facilities to proper operation across HVAC, commercial refrigeration, kitchen systems, and building components. You ensure work orders are completed accurately, efficiently, and on time to support smooth restaurant operations. You Make a Difference by minimizing downtime and protecting company assets, Serve with Heart by delivering high‑quality, safe, and precise workmanship that supports Family Members and contributes to great guest experiences, Win as One by communicating clearly and partnering with Restaurant and MSC Leadership, and Move Forward Boldly by using sound judgment, adapting to new technologies, and maintaining organized inventory to deliver effective solutions.
Responsibilities
- Support on average 10 restaurants.
- Work an average of 42 hours per week.
- Diagnose, troubleshoot, and repair commercial kitchen equipment, HVAC, refrigeration, and beverage systems.
- Respond to service calls and emergency maintenance needs to restore equipment and facility functionality.
- Complete and document repairs in accordance with work order priority and Service Level Agreements (SLAs).
- Total ownership of the restaurant from curb to curb.
- Perform interior and exterior restaurant repairs, including basic carpentry, plumbing, and intermediate electrical work.
- Manage work orders, service documentation, and parts inventory using company systems and mobile technology.
- Communicate effectively with restaurant leadership, maintenance team leadership, and vendors on repair status and next steps.
- Coordinate and supervise third‑party vendors when work is outsourced for cost, timing, or