Restaurant Leader

695 Delsea Drive, Glassboro, NJ 08028, United States

About the role

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success.

Starting from $70,000 - $80,000 annually plus a monthly training incentive of $1,500*. Pay is based on location, experience, and qualifications. Monthly incentives after training vary and are based on restaurant profitability.

The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales, and profit growth. This role teaches, models, and upholds Raising Cane’s culture standards for all crewmembers, customers, and partners. The physical work environment includes working in a fast-paced kitchen (requiring extended periods of walking, standing, lifting, and bending) and interacting with customers. It also involves both inside and outside work in varied temperatures, handling food products and common allergens, using industrial equipment and commercial cleaning products with personal protective equipment, and performing physical activities necessary to complete job responsibilities.

Responsibilities

• Ensures overall financial success of the restaurant; responsible for forecasting and budgeting
• Ensures overall restaurant compliance to company standards, policies, and laws
• Hires and terminates management-level crewmembers, including status change and payroll process
• Creates crewmember work and training schedules
• Develops management-level crewmembers, including performance management
• Acts as manager on duty; opens and closes the restaurant; manages cash handling
• Monitors profit and loss statements; develops and executes strategy in all areas of financial and operational performance
• Enforces Raising Cane’s policies and standards
• Uses required tools, forms, and logs to support shift execution, document results, and take corrective action when needed
• Deploys crewmembers during a shift and provides exemplary customer service
• Utilizes reward and recognition program for crewmembers in the restaurant
• Authorizes employee functions requiring manager approval (e.g., discounts, timeclock overrides)
• Ensures cleanliness of the restaurant and that the facility is in good working order
• Achieves and maintains training restaurant status
• Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics
• Completes other duties as assigned

Requirements

• Detail-oriented, organized, and able to manage multiple priorities that may constantly change
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, create plans, and convert plans into action to solve problems
• Able to measure performance, subjectively and objectively, with a high level of emotional intelligence
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word, and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings, and weekends, and travel as needed for work-related functions and training
• Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies, and act as a brand ambassador inside and outside the restaurant
• 5+ years of restaurant or retail management experience
• New restaurant opening and local restaurant marketing experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required; some college preferred
• Possess a valid driver’s license

Benefits

For All Full-time Restaurant Managers:

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• Company-provided Life and Disability insurance
• Hospital Indemnity, Accident, and Critical Illness coverage
• 401(k) with Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition Reimbursement
• Crewmember Assistance Program
• Pet Insurance

Perks & Rewards For Restaurant Managers:

• Weekly Pay* (bi-weekly in some states, e.g., California)
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• Perkspot Employee Discount Programs

*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.

**Some locations may vary.

Pay

$70,000 - $80,000 annually plus a monthly training incentive of $1,500. Monthly incentives after training vary based on restaurant profitability.