Restaurant Host/Hostess

Apply Description The Grill Room is seeking a friendly and professional Host/Hostess to join our team. The ideal candidate will be responsible for ensuring a positive first and last impression for our guests by maintaining a professional, pleasant, and helpful attitude while greeting guests, escorting them to their tables, and fulfilling their needs. Responsibilities Greet guests with a warm and friendly smile. Escort guests to their table and present menus. Take reservations and manage the waitlist. Understand the menus and cocktail service in detail. Provide excellent customer service to guests. Work in a high-volume environment. Work a flexible schedule, including weekends and holidays. Answer multiple phone lines and take accurate messages. Operate POS system to process payments and manage orders if needed. Maintain a clean and organized host stand area. Requirements 1 year of customer service experience. Ability to work in a high-volume environment. Ability to work a flexible schedule, including weekends and holidays. Excellent customer service, written and verbal communication skills. Strong organizational skills. Ability to work multiple phone lines. Ability to operate POS system.