Restaurant Host
Job Responsibilities
- Take reservations accurately
- Ensure tables are properly set prior to seating guests
- Aware of overall dining room and lounge appearance and cleanliness
- Communicate any special notes on the reservations to the manager and server
- Refer guests to the bar area if their table is not ready, give an approximate time the guest can expect to wait
- Possess good background knowledge of our menu items & drinks in order to take to-go and room service orders
- Responsible for making follow-up phone calls to confirm reservations
- Perform other duties as required; opening and closing side work
- Support in extended duties as directed by management
Compensation & Benefits
- Pay: $16.90 hourly rate plus gratuity averaging from $20.00 - $24.00 per hour
- 401(k) Matching
- Aflac Supplemental
- Team Member Discount
GROW WITH US
Appellation is a new hotel brand inspired by its name, bringing together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place - All designed to celebrate its destinations’ culture, community, and craftsmanship.
Developed by visionary co-founders Charlie Palmer, one of America’s best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas.
Appellation Lodi – Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin’s leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.
The resort is located in Lodi, California, a hidden gem in the heart of Northern California’s wine country that offers an exceptional quality of life with a welcoming small-town feel. Home to award-winning wineries, a charming downtown, and a close-knit community, Lodi is known for its beautiful weather, abundant outdoor recreation, and relaxed pace of life. The cost of living is significantly more affordable than many major metropolitan areas, at approximately 41% lower than San Francisco, 28% lower than Los Angeles, and 21% lower than Napa. With convenient access to Sacramento, the Bay Area, and Lake Tahoe, Lodi is an ideal destination for professionals and families seeking career growth alongside a balanced, fulfilling lifestyle.
Qualifications
- At least 2 years' experience of related experience
- Excellent communication skills
- Detail - oriented
- Welcoming personality and a passion for customer service
- Knowledgeable in the use of reservation system is a plus
- Must possess professional telephone etiquette
- Is a willing and supportive team member that contributes to the restaurant departmental goals; provide suggestions/recommendations in order to maintain the status of innovative leader in culinary and hospitality excellence
- Able to develop and maintain positive working relationships with others; listen and respond appropriately to their concerns
- Is effective at working multiple priorities, working under stress, time management and exercise good judgment with guest and employee situations and challenges
- Must have flexibility in performing different job roles within the restaurant
- Available to work a minimum of 3 shifts a week including nights, weekends and holidays
- Ability to perform the essential functions of the job with or without reasonable accommodation