Restaurant General Manager (8143)
Checkers & Rally’s Drive-In Restaurants · O'Fallon, MO · 3 wk ago
ManagementFull-time
About the role
The Restaurant General Manager at Checkers & Rally’s is responsible for executing the restaurant plan, achieving sales and profit goals, and providing excellent guest and team service. This role ensures the restaurant is a first choice for guests and employees.
Responsibilities
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right positions
- Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
- Training Team Members and Managers on operations, policies and procedures and guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for our employees and guests
Requirements
- A high school diploma or equivalent (preferred)
- Over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with the fast-paced environment
- Commitment to the company's core values of integrity, service, excellence, and courage