General Manager

Job Responsibilities

• Lead all day-to-day HVAC service operations across the Texas territory, including PMA, demand service, repairs, retrofit work, and special projects.
• Maintain full accountability for branch P&L performance, budgeting, forecasting, revenue growth, and profitability.
• Drive operational efficiency, workforce productivity, customer satisfaction, and execution consistency across service operations.
• Led and develop operations, sales, account management, and field leadership teams to support branch growth and performance.
• Oversee HVAC service sales efforts, pipeline management, customer retention, and strategic account relationships.
• Promote a strong safety-first culture while ensuring compliance with OSHA, company, and customer safety standards.
• Support strategic growth initiatives, operational improvements, and continuous process enhancement.

Requirements

• Revenue growth and profitability.
• EBITDA and gross margin performance.
• PMA growth and customer retention.
• Labor productivity and operational efficiency.
• Safety performance and employee engagement.
• Customer satisfaction and project execution success.

Education and Experience

• Bachelor’s degree preferred in Business Management, Mechanical Engineering, Construction Management, HVAC Engineering Technology, or a related field.
• Minimum of 10 years of progressive leadership experience within the HVAC service, mechanical contracting, or building services industry.
• Strong experience managing HVAC service operations, sales teams, financial performance, and customer relationships.
• Proven leadership, financial acumen, operational management, communication, and team-building skills.