Restaurant Development Specialist (214108-886)

Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, is seeking a Restaurant Development Specialist to join the Restaurant Development Team. This role is pivotal in driving the success of new restaurant builds and remodel projects to support the RSCS DES Annual Operating Plan (AOP), encompassing YUM! Brands Concepts (KFC, Pizza Hut, Taco Bell, and Habit Burger & Grill) and additional members (currently A&W), a network of over 18,000 restaurants and 1,000 franchisees.

About the Role

A Restaurant Development Specialist is a vital member of the Development and Equipment Solutions (DES) Team. The role involves collaborating with Franchisees, General Contractors, Architects, Brands, and Suppliers to ensure projects are completed on time, within budget, and to the highest standards. Expertise will be instrumental in fostering strong relationships, optimizing project cost and processes, and delivering exceptional results.

Responsibilities

• Project Management:
  • Foster strong relationships with Franchisees and Brands by overseeing new builds and remodel projects.
  • Ensure the accuracy and integrity of plans and designs.
  • Perform take-offs from plans and designs.
  • Provide accurate and timely quotes, including supplier cost comparisons, to minimize store package costs and total cost of ownership.
  • Obtain necessary quote approvals.
  • Manage customer build schedules, placing orders to align with supplier lead times and project timelines.
  • Collaborate with the S&OP team to provide order status and customer shipping information.
• Brand Partnership, Internal Collaboration and Stakeholder Engagement:
  • Work with Franchisees and Brands to capture development plans and timelines for forecasting purposes.
  • Partner with the extended team to identify and implement process improvements.
  • Utilize all available resources to ensure on-time project delivery.
  • Serve as a trusted advisor to Franchisee and Brand partners.
  • Provide exceptional member support and expert product knowledge.
• Issue Resolution:
  • Proactively identify and resolve issues in collaboration with Franchisees, General Contractors, Brands, Architects, Suppliers, and Freight Carriers.
  • Identify significant business risks and escalate to appropriate leadership.
• Data & Performance Analytics:
  • Maintain project management data for proper tracking and oversight.
  • Use reporting tools to ensure timely delivery.
  • Build and maintain proficiency in ERP, PowerBI, SharePoint, and Knowledge Management Systems.
• Additional Responsibilities:
  • Pursue ongoing personal and professional development.
  • Perform other duties as assigned by management.

Requirements

• Bachelor's degree is required.
• Minimum of 2 to 5 years of experience in supporting field projects, material supply, or 3 years' experience in order fulfillment, sales support, customer service, warehouse, or supplier management.
• Preferred experience in restaurant or retail operations.
• Preferred experience with restaurant equipment and supporting construction/development projects.

Skills

• Strong organizational and time management skills to oversee multiple projects simultaneously and meet tight deadlines.
• Problem-solving and critical-thinking abilities to proactively identify and resolve issues that may arise during project execution.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with ERP systems (Netsuite), PowerBI, SharePoint, and Knowledge Management Systems is beneficial.

Benefits

• Medical, Dental, Vision
• Retirement
• Vacation and Holidays
• Free Lunch on Wednesday
• And much more

Schedule

Hybrid: 3 days in the office, 2 days remote