Restaurant Growth Specialist

About the role

The Restaurant Growth Specialist at BeyondMenu is responsible for activating and growing newly signed restaurant partners. This role requires building trust with restaurant owners, solving complex business challenges, and driving measurable results.

Responsibilities

• Own Restaurant Activation & Growth
• Manage a portfolio of newly signed restaurant partners through activation and implementation
• Ensure every partner is fully positioned to capture online ordering demand from day one
• Serve as the primary advisor to restaurant owners and operators throughout the activation process
• Build Trusted Relationships
• Build creative solutions when standard processes don't apply, and partner cross-functionally to get them across the line
• Quantify issues clearly so the right people can act fast
• Drive Measurable Results
• Increase activation and adoption rates while reducing time-to-value for new partners
• Improve customer satisfaction, retention, and overall growth performance
• Become a Growth Expert
• Develop deep expertise in restaurant digital presence, local search, and online ordering ecosystems
• Stay ahead of industry trends and serve as a go-to resource for customers and internal teams alike

Requirements

• 2+ years in Customer Success, Account Management, Sales, or Client Services
• Experience working with SMB customers and business owners
• Proven ability to juggle multiple priorities and drive outcomes under pressure

Qualifications

• Comfortable managing up and partnering cross-functionally to get things done

Skills

• Resourceful
• Urgent
• Organized

Benefits

• Real impact — you’ll own outcomes that directly shape small business success
• Meaningful work — every day you’re helping real entrepreneurs grow
• Growth opportunity — we’re scaling fast and promote from within
• Great team — passionate, driven people who push each other to do their best work

Pay

Competitive salary commensurate with experience

Schedule

Full-time, remote position