Restaurant Catering Coordinator

General Description

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers and BIG FISH. Leads in sales efforts, planning, organizing and coordinating all aspects of daily Catering and Backline orders. Aggressively canvasses Neighborhood to identify new business while maintaining existing business. Leads daily sales efforts to increase revenue for Catering and Back-Line orders.

Responsibilities

• People Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of Catering Sales Team
• Supervises backline operations to ensure all associates are POP compliant
• Ensures all backline orders are complete and catering checklist/order verification forms are utilized
• Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities
• Acts as a mentor/trainer for associates training on backline operations, ATO, and sales effectiveness
• Sets up and deploys delivery drivers for each order
• Coordinates associates to assist in backline peak duties
• Manages capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email
• Familiar with current PTD backline sales and records daily
• Maintains monitoring/listening of backline sales trends vs. current year and prior year
• Communicates backline sales trends and results to team in weekly manager meeting
• Consistently updates the Big Fish tracker to track orders and generate sales leads
• Asks for the business - ensures we are actively pursuing all opportunities to drive catering/backline sales
• Verifies all backline orders are 100% accurate before being delivered to the customer
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy
• Manages all house accounts including database of ATO and payments
• Works weekly with DM to discuss sales successes and to update Sales goals
• Strives to meet/achieve sales goals/targets; communicates results daily with GM
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
• Responds in a timely manner to Customer Catering quotes via email