Restaurant Associate

About the role

Olive Branch Eatery is a restaurant operated by Food Peers, Inc., part of the Pacific Health Group family of organizations. We aim to bring bold, fresh Italian flavors to local communities through exceptional service and culinary excellence.

Responsibilities

• Greet guests warmly and provide friendly, knowledgeable menu recommendations
• Deliver exceptional customer service and create a welcoming dining experience
• Respond to guest questions and resolve concerns in a professional and courteous manner
• Promote current specials, menu offerings, and restaurant initiatives
• Encourage guest engagement and positive dining experiences
• Prepare and present deli items, sandwiches, salads, beverages, and other menu offerings according to company recipes and standards
• Maintain food quality, portion control, and presentation standards
• Follow all food safety, sanitation, and handling requirements
• Absorb and assist with food preparation, stocking, and kitchen support activities as needed
• Ensure food preparation areas remain organized and properly maintained
• Operate the point-of-sale (POS) system accurately and efficiently
• Complete opening and closing duties, including equipment setup, cleaning, food preparation, and cash handling procedures
• Absorb and assist with inventory management, restocking, and supply organization
• Maintain a clean, organized, and sanitary work environment in accordance with company standards and applicable health regulations
• Follow all company policies, procedures, safety protocols, and operational standards
• Perform other duties as assigned to support restaurant operations

Requirements

• Prior restaurant, hospitality, retail, or customer service experience preferred; training will be provided for the right candidate
• Excellent communication and interpersonal skills
• Strong customer service mindset and positive attitude
• Strong attention to detail and commitment to food quality and presentation
• Basic math and cash-handling skills
• Ability to read, understand, and follow written and verbal instructions
• Ability to work a flexible schedule, including evenings, weekends, and holidays based on business needs

Qualifications

• Ability to stand and walk for extended periods throughout the shift
• Frequent lifting, carrying, pushing, or pulling up to 30 pounds
• Frequent bending, reaching, kneeling, twisting, and performing repetitive hand and arm movements
• Safety around hot equipment, sharp utensils, and kitchen machinery
• Working in varying temperatures, including kitchen and refrigerated areas

Skills

• Customer service
• Food preparation
• Inventory management
• Point-of-sale systems
• Teamwork

Benefits

• Meal benefits: complimentary employee meal during shifts of five (5) hours or more, fifty percent (50%) employee meal discount during shifts under five (5) hours, fifty percent (50%) discount for family and friends
• Benefits & perks: paid sick leave in accordance with applicable California law and company policy, employee discount programs, comprehensive training and onboarding

Pay

Starting at $17.00 per hour, employees may be eligible for an increase to $18.00 per hour following the successful completion of the 90-day introductory period, based on performance, business needs, and management approval.

Schedule

Full-Time and Part-Time Opportunities Available. In-Person Interviews: Held Mondays and Wednesdays from 11am to 4pm. Please ask for Genesis.