Restaurant Assistant Server

Job Description

Restaurant Server Assistant maintains setup in the dining rooms to ensure guests receive high standards of food and beverage service consistent with Neiman Marcus. Key responsibilities include:

• Focuses on table maintenance in the dining room, including clearing and re-setting tables
• Delivers popovers, butter, and pours water
• Delivers food and beverage to guests as indicated by kitchen tickets
• Maintains the bus station and beverage areas
• Learns table numbers and sections in the dining area
• Affords assistance to kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging “to go” orders, setting up expediter station)
• Affords assistance to waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
• Sets up the dining room with key items, including but not limited to coffee, iced tea, and ice
• Maintains dining room by restocking glasses, flatware, and linens
• Participates in daily pre-shift meeting
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties

What You Will Bring

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Exceptional customer service and problem-solving skills
• "Win together" mentality

Role Requires

• Standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Able to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Opportunity at Neiman Marcus

• Dynamic fast-paced environment
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• Ambitious employee discount

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Compensation and Other Factors

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.