Jobs · Information Technology · Massachusetts

Respite Navigator

Open Sky Community Services · Worcester, MA · 1 mo ago
Information Technology$22.07/hrFull-time

About the role

Respite is committed to helping people maintain their independence in the community – to live a life that isn’t defined by their mental illness. The program is a short‑term group living environment that provides treatment of intermittent crisis and stabilization of adults diagnosed with a mental health/substance use disorder. The goal is to work collaboratively with individuals in developing skills that allow them to live independently and successfully in the community. The Respite Navigator provides case management support to adults with complex mental health needs, assists them in connecting to community resources (housing, finance, employment, transportation, providers, etc.), acts as the primary point of contact for community providers, and conducts outreach, engagement, assessment, and person‑centered treatment planning for individuals enrolled in the Mobile Respite program.

Responsibilities

  • Provide case management support and help individuals connect to community resources such as housing, finance, employment, transportation, and providers
  • Act as the primary point of contact for community providers
  • Conduct outreach, engagement, assessment, and person‑centered treatment planning for Mobile Respite program participants
  • Collaborate with DMH funders regarding referrals
  • Establish and maintain positive professional relationships with applicable funding, referral, regulatory, and other community agencies
  • Review and complete all required documentation
  • Acquire and maintain all required certifications

Requirements

  • Valid driver's license, acceptable driving history, and reliable transportation
  • Ability to work independently

Qualifications

  • High School Diploma/GED or equivalent
  • Applicable experience in community‑based or inpatient behavioral health
  • Experience working with adults diagnosed with mental illness/substance use disorders
  • Experience accessing local resources and navigating health, behavioral health, and/or substance abuse treatment systems
  • Experience working with community partners such as hospitals, crisis support programs, law enforcement, medical/mental health providers,

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