Respite Assistant (Full-Time) (Medical Respite Center, Tucson)

Catholic Community Services of Southern Arizona, Inc. (CCS) has been strengthening families, supporting communities, and delivering compassionate services for 90 years. We are seeking a Respite Assistant to join our team and make a difference in the lives of Medical Respite guests.

About the role

Under the direction of the Program Administrator, Program Manager, or designee, the Respite Assistant encourages and empowers Medical Respite guests to recover by providing services that assist with activities of daily living and active participation in recommended healthcare services. This role helps guests navigate and utilize the Casa de Respiro facility and other services offered by CCS and partnering entities. The position may occasionally be stressful and require high performance.

Responsibilities

• Protect and maintain the confidentiality of guest records and information.
• Follow Data, Assessment, Plan (DAP) format when completing guest progress and staffing notes.
• Submit timely, accurate, and complete billing information to the Electronic Health Record (EHR).
• Meet encounter production requirements as directed.
• Complete documentation with attention to grammar, punctuation, and spelling.
• Complete other forms/paperwork as directed by leadership (e.g., Critical Incident Reports, vehicle log, etc.).
• Engage Medical Respite guests and offer assistance with understanding treatment recommendations and the holistic healthcare and recovery model.
• Assist guests with developing skills and acquiring knowledge related to independent completion of personal care and activities of daily living (eating meals, hygiene-related tasks, attending appointments, laundry, changing bed linens, etc.) and provide minor assistance as needed.
• Assist guests with developing skills and acquiring knowledge related to utilizing healthcare services and community resources that contribute to improving quality of life.
• Work as a collaborative partner on the Adult Recovery Team (ART) to provide recovery support and advocacy for guests and staff, and participate in ART meetings as needed.
• Assist guests with the self-administration of medications and other indicated treatment-related activities as directed by a qualified healthcare professional.
• Empower guests to direct independent care and engagement within the community.
• Disseminate literature and information on recovery.
• Encourage the health, safety, and welfare of guests at all times.
• Assist the treatment team with ongoing assessment of guests' emotional, behavioral, and social needs.
• Participate in interdisciplinary staffing for clients with other team members as appropriate.
• May drive a personal or agency vehicle on company business.

Requirements

• High School Diploma or GED.
• 2 years of experience working in a healthcare or personal care capacity.
• Credentialed as a Peer and Recovery Support Specialist, or ability to obtain certification within 90 days of hire.
• Proven skills utilizing Microsoft Office Suite.
• Ability to obtain First Aid and CPR certification.
• Strong communication skills—oral and written—using appropriate style, grammar, and tone.
• Must be at least 18 years of age.
• Valid driver license, proof of insurance, and 39-month motor vehicle report.
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid).
• Pass pre-employment drug screen (includes marijuana, regardless of recreational use laws) (employer paid).
• TB screening (employer paid).

Qualifications

• Bilingual in English and Spanish, verbal and written.
• Background in community health and working with the homeless population.