Respiratory Support Coordinator
About the role
Improving the lives of those with chronic care diseases while providing solutions to our customers. Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.
Essential Duties
- Clean and sterilize all HST/OPO devices using anti-bacterial wipes (i.e. Cavi-wipes)
- Input patient information and delivery information on OPO and HST Tracker via Google Drive
- Responsible for attempting to contact patient 3 consecutive working days, to schedule delivery of unit
- Ensure any and all notes are entered in patients account regarding scheduling of device
- Update RAE on status via email to ensure all points of communication have been touched
- Determine how unit will be delivered: courier, vehicle (PST) or shipped (GSO) and prepare the unit for patient use. (Log patient and device in Google Driver Log.)
- Packaging of unit includes instruction sheet and AOB
- Once unit has been returned to SuperCare, coordinator will download unit and email Customer Service results
- If unsuccessful in retrieving unit, Coordinator will attempt to reach out to patient/location to attempt a drive by as needed
- Performs any other duties that may be requested by Supervisor or Management
- Understand and adhere to all of SuperCare Health company policies
- To remain knowledgeable to date on all products
- Maintain a professional, safe, and clean work environment
Education & Or Work Experience
- Graduate from accredited High School
- Must be able to lift and carry equipment and miscellaneous items up to 75lbs on a daily basis
Other Skills
- Team player-ability
- Reliable and Responsible
- Strong organizational skills
Benefits
- Medical
- Dental
- Vision
- Flexible Savings Account
- 401K
- Voluntary Life Insurance
- Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day
- Perks: Paid Training, Paid Time Off, Sick Time, Growth Opportunities, Employee Referral Reward Program, Employee Discount Program
What SuperCare Health Is About
SuperCare Health is a comprehensive, post-acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to-end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.
Connect With Us!
- Company Website