Resource Specialist

Responsibilities

• Aid clients in the housing search process.
• Accompany clients to view units and advocate for them with landlords.
• Support tenancy by providing tenant education and conducting home visits.
• Research private market landlord availability and supportive housing options.
• Facilitate client placement through relationships with area landlords.
• Provide resources and referrals for homeless and at-risk clients and their families.
• Offer post-placement conflict resolution and mediation services.
• Maintain client databases and generate reports.
• Enter accurate and timely data into HMIS and WellSky systems.
• Attend scheduled team meetings and training sessions.
• Participate in weekly Food Pantry Distribution for data entry and resource provision.
• Perform other duties and special projects as assigned.

Requirements

• Associate’s degree in Human Services, Public or Business Administration, or related discipline required.
• Four years of related employment experience may substitute for degree requirements.
• Experience working with homeless and/or at-risk clients and families preferred.
• In-depth knowledge of community resources in Southern Nevada.
• Ability to maintain strict confidentiality.
• Bilingual (English/Spanish) preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Software (Word, Excel, etc.).
• Effective communication and teamwork with a diverse group of residents, staff, and community partners.
• Valid Nevada driver's license and a clean driving record.
• Pass The Salvation Army’s Fleet Safety e-learning module.
• Pass a criminal background check.

Qualifications

• Must be able to perform the essential duties of the position with or without accommodation.
• Must have the ability to operate a telephone, desktop or laptop computer, access and produce information from a computer, and understand written information.

Physical Requirements

• Regularly walk, stand, climb, balance, stoop, kneel, crouch, crawl, and reach with hands and arms.
• Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to focus.