Resource Specialist

About the role

The Valley Star Crisis Walk-In Center (CWIC) is a voluntary program offered on a 24/7 basis in an unlocked setting with a stay of up to 23 hours. It serves all age groups – children, adolescents, adults, and older adults – who need immediate access to crisis mental health services. The center provides rapid mental health assessment and crisis intervention, and supports individuals with safe transition to the next level of care or back to the community.

Working location: Victorville, CA, USA.

Responsibilities

• Help residents meet service and resource needs including housing, vocational/educational services, transportation, and other social support services.
• Generally works Monday through Friday first shift.

Requirements

Education & Experience

• Bachelor’s degree in Mental Health
• Four (4) years direct service experience with the mentally ill, preferably adults
• Bilingual in Spanish preferred

Certifications & Licensure

• Valid California Driver’s License with an eligible driving record per company policy (Class “B” license preferred)

Core Skills

• Strong verbal and written communication skills, with the ability to effectively interact with individuals experiencing serious and persistent mental illness (SPMI), team members, and the public.

Benefits

• Competitive compensation matching skills and experience
• Generous time off including ample vacation and holiday pay
• Comprehensive benefits package: employer-paid medical, dental, and vision coverage; additional voluntary benefits
• Professional growth opportunities: on-the-job training, paid CEU opportunities, career development programs, supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable)
• Employee recognition and rewards culture

Pay

Starting compensation: $20.00 - $23.00 USD per hour.

Schedule

Monday – Friday, 7:00 AM – 3:30 PM.