Resource Pediatric Registered Nurse

About the role

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group focused on providing 24/7 virtual and in-home care for children with special health care needs. We work alongside families, providers, and health plans to enhance existing care teams and provide additional support.

Responsibilities

• Provide real-time clinical support and triage for newly re-engaged patients, ensuring immediate response to clinical needs following outreach and enrollment interactions.
• Deliver proactive, professional, and compassionate care, serving as an accessible first point of contact for patients and caregivers.
• Apply a family-centered care approach, meeting patients where they are and supporting individualized care needs.
• Demonstrate cultural competence and sensitivity, effectively supporting diverse populations and leveraging appropriate resources as needed.
• Build trusting relationships with patients and families to support engagement, understand needs, and encourage ongoing participation in services.
• Perform a comprehensive assessment of patients' clinical, psychosocial, discharge planning, and financial needs, establishing appropriate clinical milestones and goals.
• Collaborate with physicians, APPs, and interdisciplinary team members to develop and execute care plans aligned to patient needs and clinical goals.
• Coordinate with Resource specialists, Behavioral Health, and other interdisciplinary partners to address complex needs and ensure appropriate referrals and follow-up.
• Monitor and evaluate the effectiveness of care plans, gathering input from relevant sources to ensure care is delivered in an accurate, safe, timely, and cost-effective manner.
• Document all assessments, interventions, and patient interactions accurately and in a timely manner.
• Meet established monthly re-engagement productivity and engagement goals, including completed patient encounters, effective warm handoffs, and sustained caregiver engagement.
• Contribute to longitudinal engagement outcomes by supporting a target percentage of re-engaged patients to complete a clinical visit within three months of initial re-engagement.

Requirements

• Licensed RN in at least one state with eligibility to register for other state licensures.
• Graduate with a bachelor’s in nursing from an accredited university preferred.
• Minimum 1 year care coordination or case management required.
• Familiarity with Medicaid regulations and services required.
• Experience in Value Based Care highly preferred.
• Virtual care experience a plus.
• Bilingual Spanish is required.

Qualifications

• Passionate and committed to creating a world where every child with complex medical conditions receives the care and support they deserve.
• Able to accept that things change quickly in a startup environment and be willing to pivot quickly on priorities.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Effective problem-solving and critical thinking skills.
• Strong organizational and time management skills.

Benefits

• Competitive medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA; Company-funded HSA.
• 401(k) with 4% match, vested 100% from day one.
• Short and long-term disability insurance.
• Paid life insurance at 1x annual salary.
• 20 days paid time off + 10 Company Holidays & 2 Floating Holidays.
• New parent leave.
• Additional benefits to be detailed in offer.

Pay

The hourly rate for this position ranges from $36 - 42 per hour in addition to a quarterly performance-based bonus, competitive company benefits package, and eligibility to participate in an employee equity purchase program (as applicable).

Schedule

The expected schedule for this position is 4x10s (Monday-Thursday or Tuesday-Friday) 9:00am-7:00pm EST or CST. 1-2 Saturdays per month will also be required.