Resource Center Specialist

Community Partners NH · Stratham, NH · 5 days ago

ManagementFull-time

About the role

The Resource Center Specialist connects individuals in need of assistance with services and resources to meet their needs. This may include linking an individual to financial assistance, disability-related services, medical programs, rehabilitative services, vocational rehabilitation, legal assistance, housing assistance, disaster relief, food pantries, home-delivered meals, in-home assistance, or other services/organizations that empower individuals to live independently within their communities.

Responsibilities

Connect individuals in need of assistance with services and resources
Link individuals to financial assistance, disability-related services, medical programs, rehabilitative services, vocational rehabilitation, legal assistance, housing assistance, disaster relief, food pantries, home-delivered meals, in-home assistance, or other services/organizations
Empower individuals to live independently within their communities

Requirements

High School Diploma or G.E.D.
A minimum of 3 years social work or case management experience in the areas of aging, disabilities, community health, nursing home or hospital discharge planning preferred
Alliance of Information Referral Specialist (AIRS) certification. If not certified, you must become certified within one year of hire

Qualifications

Excellent oral and written communication skills
Experience in customer relations, call management, information and referral or related field
Ability to utilize technology provided to perform requirements of the job

Skills

Always making connections and helping others
Understanding that every situation and challenge is unique
Pivoting on a dime to connect people to the things they need
Solving problems and connecting people with one another

Benefits

While working for an incredible non-profit organization with a great mission and fabulous culture, you’ll be contributing to innovative community and social change. With your amazing co-workers and clients that inspire you, the difference you make each day will not go unnoticed. In addition to a wonderful working environment, we offer competitive wages, paid time off and holidays, health, dental and vision FSA accounts, tuition reimbursement, life and long-term disability insurance, 403(b), background checks which include, but are not limited to, criminal, OIG, BEAS and motor vehicle records, and more!