Resource Center Specialist
The Role
The Resource Center Specialist connects individuals in need of assistance with services and resources to meet their needs. This may include linking an individual to financial assistance, disability-related services, medical programs, rehabilitative services, vocational rehabilitation, legal assistance, housing assistance, disaster relief, food pantries, home-delivered meals, in-home assistance, or other services/organizations that empower individuals to live independently within their communities.
About You
- You’re someone that is always making connections and helping others wherever you go.
- You understand that every situation and challenge is unique, and you can pivot on a dime to connect people to the things they need.
- You are always seeking to learn new things, find different solutions, and connect people with one another because it feels great and it’s what you do best!
What We’re Looking For
- A High School Diploma or G.E.D.
- A minimum of 3 years social work or case management experience in the areas of aging, disabilities, community health, nursing home or hospital discharge planning preferred
- Alliance of Information Referral Specialist (AIRS) certification. If not certified, you must become certified within one year of hire
- Excellent oral and written communication skills
- Experience in customer relations, call management, information and referral or related field
- Ability to utilize technology provided to perform requirements of the job
- Hold a valid driver’s license and proof of vehicle liability coverage.
Benefits
In addition to a wonderful working environment with a great mission and fabulous culture, you’ll be contributing to innovative community and social change. You’ll be rewarded with competitive wages, paid time off and holidays, health, dental and vision FSA accounts, tuition reimbursement, life and long-term disability insurance, and a 403(b). Background checks which include, but are not limited to, criminal, OIG, BEAS and motor vehicle records are required.