Resort Park Manager I

About the role

The Greenbo Lake State Resort Park is seeking a Resort Park Manager I to fill a key leadership role. The position oversees all facilities and amenities, including a 36-room hotel, meeting venues, restaurants, marina, fishing and boating, a campground, tennis courts, pools, and a theatre.

Responsibilities

• Aids in managing the resort’s operations and creating a safe, welcoming environment for guests and staff.
• Maintains guest experiences and staff interactions, reinforcing a hospitable culture.
• Monitors and reports on customer service trends and collaborates with supervisors to achieve service goals.
• Works with various departments to enhance customer experience and explore new growth opportunities.
• Develops and manages the budget with input from multiple stakeholders, focusing on amenities and revenue growth.
• Collaborates with group sales, front desk, and dining operations to increase revenue while adhering to budgetary goals.
• Manages campground and boat dock operations to boost occupancy and revenues.
• Acts as a lead team member, promoting strong fiscal management across all departments.
• Communicates effectively with all staff and supervisors, participating in departmental meetings and community events.

Requirements

• Graduate of a college or university with a bachelor's degree.
• Five years of business administration, public administration, or management experience.
• Additional education in business administration, public administration, or a related field can substitute for experience on a year-for-year basis.
• Experience as a general manager or food and beverage director of a full-service hotel or resort, or similar experience in hotel management areas, can substitute for education on a year-for-year basis.
• Must obtain S.T.A.R. certification from the Kentucky Department of Alcoholic Beverage Control within six months of employment.
• Must be at least 20 years old at the time of employment.

Qualifications

• Must possess and maintain any required licenses, certifications, or other credentials for the duration of employment.

Skills

• Strong leadership and communication skills.
• Customer service orientation.
• Financial management and budgeting expertise.
• Team collaboration and problem-solving abilities.

Benefits

• Paid time off (sick and vacation) plus paid holidays.
• Compensatory time.
• Affordable health insurance with optional Health Reimbursement Account.
• Life insurance.
• Retirement benefits.
• Wellness incentives program.
• Training and career development opportunities.
• Optional deferred compensation program (401K/457K).
• Park housing may be available if approved by the housing committee per park policies.

Pay

$4,792.46 - $7,188.68 monthly.

Schedule

Fully flexible work schedule based on business needs.