Residential Youth Unit Coordinator

About the role

Lead a team and shape the daily experience of youth in a trauma-informed environment. As a Residential Youth Unit Coordinator, you'll oversee the day-to-day operations of a unit in the CFTC, ensuring that youth receive high-quality, individualized care.

Responsibilities

• Oversee unit operations, including staff supervision, treatment coordination, budgets, and supplies.
• Ensure treatment plans are implemented effectively and consistently, using trauma-informed, youth-centered approaches.
• Ensure youth treatment plans are effectively translated into daily routines and staff interactions.
• Demonstrate critical thinking and situational judgment during high-stress or ambiguous situations, balancing youth safety, staff support, and compliance standards.
• Coach and mentor staff in real-time and through formal supervision, providing guidance, corrective feedback, and reflective support.
• Monitor safety protocols, conduct unit rounds, and respond to crises as needed.
• Build trusting relationships with youth, staff, families, and external partners, demonstrating cultural competence, including support for LGBTQ+ youth and staff.
• Participate in hiring, staff evaluations, and quality improvement initiatives to enhance program outcomes.

Requirements

• At least 25 years of age
• Valid Illinois driver's license
• High School Diploma/GED with five (5) years of related experience, or Bachelor's degree in Human Services or a related field
• One (1) year of hands-on experience working directly with youth ages 8-18 with trauma, behavioral health, or developmental challenges (experience beyond general childcare/daycare)
• Comfort and knowledge of crisis management and de-escalation techniques with a therapeutic mindset
• Strong communication, leadership, and organizational skills
• Demonstrates proactive ownership, positive/optimistic attitude, self-awareness, and advocacy/empowerment mindset

Qualifications

• Additional qualifications include:
• Experience with crisis management and de-escalation techniques with a therapeutic mindset
• Ability to build trusting relationships with youth, staff, families, and external partners, demonstrating cultural competence, including support for LGBTQ+ youth and staff
• Knowledge of trauma-informed care principles and practices
• Experience with data management and reporting
• Experience with program evaluation and quality improvement

Skills

• Strong leadership and supervisory skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of child welfare and mental health systems

Benefits

• Salary: Hourly rate of $21.54-$24/hour, based on experience
• Average of 17-25 days PTO + 9 holidays
• Medical insurance - HMO and PPO options
• Dental insurance - HMO and PPO options
• Vision insurance
• 401(k) with up to 5% employer match and auto-vesting
• Flexible Spending Accounts (FSA) - Medical and Dependent Care Pre-tax Commuter benefits - Parking and Transit
• 100% employer-paid Basic Life and AD&D Insurance
• Voluntary Life Insurance for Employees, Spouses, and Children
• Accident and Critical Illness Insurance
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP) for free counseling and life resources
• Wellness Reimbursement Program
• Employee Referral Bonus up to $1,500
• Continuing Education Units (CEUs) for licensed employees

Pay

Hourly rate of $21.54-$24/hour, based on experience.

Schedule

Full-time on-site role at our Child and Family Treatment Center, based out of our Francisco campus at 4833 N Francisco Ave, Chicago, IL 60625 for the 2nd shift: 1:00 p.m.-9:00 p.m. or 3:00 p.m.-11:00 p.m., five days per week, including weekends.

Additional Information

Flexibility required to maintain youth safety, staff coverage, and on-call availability.

How to Apply

Submit your resume here. We look forward to learning more about you!