Residential Youth Program Manager (LCPC/LCSW)

About the role

At Mercy Home for Boys & Girls, we are dedicated to empowering Youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the Youth we serve. We strongly believe that every young individual deserves a chance to thrive and reach their full potential.

Responsibilities

• Dedicated to embracing the values and vision of our Agency, this role involves passionately implementing policies and philosophies.
• Play a vital role in cultivating a therapeutic safe space for at-risk youth, overseeing the residential program's atmosphere, providing support, training, and performance management for your team.
• Provide immediate support and guidance to staff during crisis situations, ensuring the safety and well-being of program youth.
• Oversee and apply therapeutic interventions and activities that contribute to youths' mental health goals.
• Collaborate with youth to develop and implement individualized care plans that address their clinical mental health needs.
• Take lead in coordination with Supervisor, Transition Coaches, Day Coordinator, and Director on scheduling and facilitating Individual Treatment Plan staffings for each youth during team meetings.
• Ensure implementation of individualized, goal-driven treatment plans addressing mental health, substance use, and functional life needs.
• Collaborate with youth to co-create care plans that promote engagement, autonomy, and accountability.
• Lead program efforts to move youth from crisis or instability toward sustained functioning.
• Ensure all youth have structured transition plans that include: Education (HS/GED, college, vocational training), Employment readiness and job placement, Life skills (budgeting, health routines, conflict resolution), Reduce reliance on emergency or acute care systems through proactive intervention and skill-building.
• Oversee clinical services including therapy, medication coordination, and behavioral interventions.
• Monitor progress toward stabilization, emotional regulation, and transition/discharge readiness.
• Supervise Staff and Youth.
• Absess Youth's placement and duration of stay in Mercy Home for Boys and Girls.
• Be responsible for (or accessible to advise on) the use of de-escalation and behavior management techniques as outlined in CPI protocol.
• Participate in all meetings essential to job.
• Provide regular supervision to direct reports. Offer support and feedback, conduct performance evaluations and use progressive discipline when necessary.
• Co-facilitate weekly team meetings and program retreats.
• Conduct overnight walkthroughs as assigned.
• Facilitate treatment planning with outside agencies as required by youths’ treatment needs.
• Participate in Admissions staffings.
• Ensure cleanliness of program.
• Participate in the hiring, training and evaluations of the Staff for their program.
• Promote overall mission, value and goals of the Agency.
• Be responsible for the day to day budget of the program.
• Support the Continuous Quality Improvement process by leading projects within the program, as well as attending quarterly Youth Programs QI meetings.
• Be on call to Program as scheduled.
• Able to be flexible with schedule in order to attend agency events and meet the needs of program.

Requirements

• Master’s degree in psychology, social work, counseling or related field, Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) required.
• Experience in residential treatment, young adult services, or behavioral health.
• Demonstrated leadership in interdisciplinary team settings.
• Strong knowledge of trauma-informed care and crisis intervention (CPI).
• Excellent communication, organizational, and clinical decision-making skills.
• Experience managing individuals and teams.
• Able to work a minimum of two nights per week, until at least 9:00 p.m.
• On-call Monday- Friday and rotating weekends.
• Able to work in an interdisciplinary team approach model.
• Experience in residential treatment.
• Able to implement policies and procedures.
• Possess a valid Illinois driver’s license, ability to drive a van, maintain a clear driving record, and retain driving approval through the Department of Children and Family Services.
• Regular and predictable attendance.
• Able to work both independently and as an active team member.
• Excellent interpersonal, oral, and written communication skills.
• Demonstrated commitment to diversity, equity and inclusion.

Qualifications

• Ability to be flexible with schedule in order to attend agency events and meet the needs of program.
• Able to work a minimum of two nights per week, until at least 9:00 p.m.
• On-call Monday- Friday and rotating weekends.
• Able to work in an interdisciplinary team approach model.
• Experience in residential treatment.
• Able to implement policies and procedures.
• Possess a valid Illinois driver’s license, ability to drive a van, maintain a clear driving record, and retain driving approval through the Department of Children and Family Services.
• Regular and predictable attendance.
• Able to work both independently and as an active team member.
• Excellent interpersonal, oral, and written communication skills.
• Demonstrated commitment to diversity, equity and inclusion.

Skills

• Ability to be flexible with schedule in order to attend agency events and meet the needs of program.
• Able to work a minimum of two nights per week, until at least 9:00 p.m.
• On-call Monday- Friday and rotating weekends.
• Able to work in an interdisciplinary team approach model.
• Experience in residential treatment.
• Able to implement policies and procedures.
• Possess a valid Illinois driver’s license, ability to drive a van, maintain a clear driving record, and retain driving approval through the Department of Children and Family Services.
• Regular and predictable attendance.
• Able to work both independently and as an active team member.
• Excellent interpersonal, oral, and written communication skills.
• Demonstrated commitment to diversity, equity and inclusion.

Benefits

For information on benefits please follow this link- https://www.mercyhome.org/working-mercy-home/

Pay

Pay range is between $78,000/year- $79,00/year.

Schedule

This job is a full-time position (40 hours per week). The schedule is Monday-Friday and 3 evening shifts per week.