Clinical Program Manager (LCSW, LPC, LMFT) - Child/Adolescent PHP

Job Summary

Clinical Program Manager of Behavioral Health is responsible for clinical and administrative and staffing oversight and strategic planning operations and initiatives for each program and cost center under their direction. Is accountable for the delivery of efficient, quality service and care consistent with each program’s specific goals and objectives. Maintains ethical principles and professional standards of practice in adherence to the discipline’s professional code of ethics. May provide direct care as needed.

Key Areas Of Responsibility

• Analyzes Program needs and develops meaningful goals and objectives that align with the organization’s strategic goals.
• Prioritizes, eliminates impediments, and resolves problems to ensure care, treatment and services are fluid, evidence based and client centered.
• Establishes performance measures/expectations, identifies and recommends improvement opportunities.
• Proactively analyzes departmental processes and workflows to identify opportunities for improvement; develops and implements improvement initiatives.
• Ensures programs of oversight meet standards set by governing bodies, including Dept of Mental Health & Addiction Services (DMHAS), Psychiatric Security Review Board (PSRB), Dept Children & Families (DCF), Dept Public Health (DPH), and Joint Commission.
• Manages staff relations including performance management, staff satisfaction, conflict management, scheduling, recruitment, and colleague engagement.
• Distributes work and delegates to develop colleagues; monitors progress and creates a motivating and inclusive environment.
• Coaches, provides frequent feedback, and evaluates work performance.
• Maintains professional competence and knowledge. Demonstrates knowledge of care for required populations necessary to carry out safe and effective performance of duties.
• Leads the development of programming to meet the clinical and strategic needs of the patients and the milieu.

Qualifications

• Master’s Degree in Social Work, Counseling, Marriage and Family Therapy or related Human Service field
• Two (2) years of management experience in a healthcare related setting
• Three (3) years of experience as a licensed Clinician
• Current Connecticut license; LCSW, LPC, or LMFT
• Valid Driver's License
• Utilize supervision and team approaches in the context of patient assessment and clinical interventions
• Demonstrates competencies, including knowledge and behaviors, to meet age specific patient needs
• Excellent communication skills, with the ability to establish relationships within and outside their entity