Residential Treatment Specialist Supervisor

About the role

We are seeking a Residential Treatment Specialist (RTS) Supervisor with a passion for human services to join our team at Pioneer Human Services. Pioneer is a nationally recognized non-profit organization providing services to over 9,500 individuals annually since 1964.

Responsibilities

• Performs and documents daily shift activities in accordance with program policies, contractual requirements, licensing standards, and professional expectations.
• Supervises and monitors resident movement, activities, and compliance with program rules while maintaining appropriate auditory and visual supervision.
• Maintains accountability for the whereabouts and safety of residents during assigned shifts.
• Affords appropriate responses to resident behaviors, attitudes, emotional presentations, and crisis situations.
• Conducts contraband control, room searches, and confiscation procedures in accordance with program policies and safety standards.
• Supports residents in developing social, recovery, coping, and independent living skills.
• Assists with meal preparation, meal service, and monitoring of food service activities in accordance with program requirements.
• Assists with self-administration of medications in accordance with program procedures and applicable regulations.
• Observes residents for behaviors, symptoms, or demeanor changes that may indicate safety, behavioral health, or medical concerns.
• Transports residents to approved appointments and activities in accordance with agency policies and approved driver requirements.
• Conducts facility, grounds, and safety checks to ensure a clean, safe, and secure residential environment.
• Assesses, evaluates, and reports internal and external facility conditions related to safety, sanitation, maintenance, and security concerns.
• Promotes and maintains a healthy, trauma-informed, and recovery-oriented residential environment.
• Requests maintenance, cleaning, and household supplies in accordance with established procedures.
• Maintains staff supervision documentation, evaluations, and required personnel records.
• Maintains availability to staff for operational support, guidance, and crisis response during assigned shifts.
• Participates in quality assurance activities, audits, program reviews, and continuous improvement initiatives.

Qualifications

• High school diploma or GED equivalent and one of the following: one (1) year of successful experience in the human services field; or one (1) year of successful experience in a lead or supervisory role within a residential treatment setting; or two (2) years/60 credits of social services education may substitute for required experience.
• Must possess an active Department of Health (DOH) credential applicable to the assigned program, or obtain required credentialing within ninety (90) days of hire, unless otherwise approved by the organization due to regulatory processing delays.
• Ability to obtain and maintain all required agency trainings and certifications.
• Valid Washington State driver's license.
• Employees who operate their own or PHS vehicles on PHS business, must have a safe driving record as defined by PHS.
• Employees who operate their own vehicle(s) on PHS business must carry auto liability insurance that complies with the requirements of PHS.
• Must satisfactorily pass tuberculosis (TB) test.