RESIDENTIAL SUPPORT SPECIALIST - PER DIEM (2 OUT OF 2)

We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

About the role

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

• 281 Main St., East Hartford
• 40 Coventry St., Hartford
• 828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Responsibilities

• Provides milieu supervision of the program and its participants including coordinates and facilitates social-rehabilitation groups and programs.
• Responsible for clients and the facility safety and security, including substance abuse screening as directed.
• Conducts individual and group social-rehabilitation and care coordination activities including caring for a caseload of identified clients.
• Supervision of participants in the milieu and during (on-site and scheduled off-site activities); conduct scheduled room safety checks.
• Maintains confidential progress notes and other documentation on client activities.
• Provides necessary approved transportation and program-related errands (either in agency or personal vehicle).
• In the event of staff shortage, may be required to work past scheduled hours until relief staff can be found.
• Perform other related tasks as required.
• Per diem employees must accept at least one available shift within a 30-day period to maintain active employment status.
• All agency staff are required to attend all mandatory department/agency meetings and trainings (treated as paid work time).

Requirements

• Peer Support Specialist Certification, or an Associate's or Bachelor's Degree in Human Services Field.
• 3 years of experience in a residential setting preferred.
• Working knowledge of substance abuse and/or mental health treatment.
• All Residential Support Staff Employees are required to show proof of a CPR Certification within 60 days of official start date.
• Valid Driver License.

Benefits

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. All benefit-eligible employees (scheduled to work a minimum of 30 hours per week) are eligible for:

• Medical, Dental, and Voluntary Vision insurance (flexible contribution options including 2 HDHP with HSA enrollment or non-HDHP at minimal cost).
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked.
• Generous Paid PTO and paid holidays.
• Career advancement opportunities in a supportive, mission-driven environment.

Benefits are effective on the first day of the month following date of hire.

Pay

Wage Range: $21.25 - $25.00 Hourly