Residential Supervisor II

About the role

The Residential Supervisor II is responsible for supervising two state-operated residential homes located in Bridgewater, MA. A current and valid Massachusetts Class D Motor Vehicle Operator’s license or equivalent from the state of residence is required.

Responsibilities

• Supervise, train, evaluate, and schedule approximately 25 direct support staff.
• Implement consumer individual service plans (ISP).
• Provide direct support to enhance fulfillment of consumer’s human rights, individual control, and community membership.
• Monitor residential and consumer funds.
• Oversee consumer health coordination with nursing supports.
• Ensure compliance with Federal, State, and Department regulations, policies, and procedures.

Required Qualifications

• Knowledge of the fundamental types and barriers of mental health and developmental/intellectual disabilities.
• Knowledge of principles and practices of interviewing.
• Ability to supervise, including planning and assigning work, assessing subordinate capabilities, evaluating performance, determining training needs, motivating staff, and initiating disciplinary action.
• Ability to gather information through questioning, observation, and examination of records.
• Ability to understand, explain, and apply laws, rules, regulations, policies, and standards governing residential activities.
• Ability to establish and maintain professional working relationships with diverse groups.
• Ability to interact with individuals under physical and/or emotional stress.
• Ability to work cooperatively with staff, individuals served, and organizational representatives.
• Ability to handle stressful and emergency situations.
• Ability to work in group and team settings, exercise discretion with confidential information, advocate for individuals, facilitate groups/meetings, and maintain accurate records.
• Ability to manage administrative tasks and provide clear oral and written instructions.
• Ability to work with individuals with developmental/intellectual disabilities and/or emotional/behavioral challenges.

Preferred Qualifications

• Familiarity with Microsoft programs.
• Experience working with individuals with Intellectual Disabilities.
• Skills using communication styles and/or augmentative communication systems.

Special Requirements

• Must be at least eighteen (18) years of age.
• This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan; selected candidate must report to work during a declared state of emergency.
• Must be flexible to meet program/area office needs, including mandatory overtime when circumstances dictate.

Schedule

• Full-time, 40-hour weekly position.
• Tuesday and Friday: 7:00 AM – 3:30 PM
• Wednesday and Saturday: 8:00 AM – 4:30 PM
• Thursday: 11:00 AM – 7:30 PM
• Days off: Sunday and Monday
• Program operates 24 hours/7 days a week; flexibility required.

Minimum Entrance Requirements

• At least four years of full-time or equivalent part-time professional experience in counseling, guidance, teaching, or therapeutic services for individuals with developmental disabilities, including at least two years in a supervisory capacity.
• OR any equivalent combination of experience and education substitutions:
  • A Bachelor’s degree in social work, rehabilitation, psychology, sociology, human services, or education of people with physical and/or learning disabilities may substitute for two years of required experience.
  • A Master’s or higher degree in the same fields may substitute for three years of required experience.
• DSW II, III, and IV experience counts as creditable service toward experience requirements.

About The Department Of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create opportunities for individuals with intellectual and developmental disabilities, including Autism Spectrum Disorder, to participate fully in their communities. DDS serves over 43,000 individuals, providing day, employment, and residential supports. The agency manages a budget of over $3 billion and employs approximately 5,500 staff.