Residential Supervisor

About the role

Holly Hill Child & Family Solutions is a mission-driven organization dedicated to providing comprehensive mental and behavioral health services. As a Residential Supervisor/Cottage Supervisor, you will oversee the daily operations within the cottage setting and assist the Residential Director with admissions, scheduling, and on-boarding of Adolescent Treatment Workers (ATW).

Responsibilities

• Ensure a safe, trauma-informed therapeutic milieu by maintaining an active presence, providing support, role modeling, coaching, supervision and guidance, through behaviors, regular supervision, coaching and corrective action, and completing reviews for all assigned staff.
• Foster team development by overseeing and maintaining staff cohesiveness and functioning through appropriate implementation of the orientation and continued team development.
• Maintain adequate staffing at all times according to licensing requirements (i.e. ratios) and accreditation standards.
• Enforce rules, policies, and regulations of the therapeutic milieu.
• Utilize and oversee the proper use of crisis de-escalation interventions and physical restraint interventions in accordance with agency policy.
• Comply with emergency and crisis intervention procedures and implement them in a calm and expedient manner.
• Participate in program development and implementation of programmatic changes, improvements, and work procedures.
• Provide guidance to ATW’s in resolving conflicts in the cottages.
• Assist with planning and supervising activities for residents; manage and maintain receipts for activities.

Requirements

• At least two (2) years of college or a high school diploma/GED.
• Bachelor’s degree in Social Services or related field, preferred.
• One year of work experience with vulnerable at-risk youth.
• Three (3) years plus experience working in a youth treatment setting and two (2) years supervisory experience.

Qualifications

• Compassionate
• Dependable
• Patient
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others