Residential Specialist (DV Shelter) - Full Time and Part Time

About the role

OhioGuidestone is a social service agency focused on community behavioral health care, serving around 26,000 Ohioans annually. We provide telehealth and in-person prevention services, mental health and substance use treatment, and support for domestic violence victims.

Responsibilities

• Completes all necessary paperwork including client logs, crisis sheets, information and referral intake, discharge forms, and other required paperwork, ensuring accuracy.
• Answers crisis line to converse and assess caller's appropriateness for admission to Harbor House or make referrals to other suitable community agencies.
• Attends and provides input to agency meetings, as assigned.
• Supervises clients and assists in the cleaning of the shelter.
• Cooperates in maintaining coverage for the Domestic Violence Shelter, which requires coverage seven (7) days per week and up to twenty-four (24) hours per day.
• Promotes the efficient and effective use of Agency resources, including both labor and consumable supplies.
• Supports others in complying with the Policies and Procedures of Harbor House, Inc.
• Maintains confidentiality regarding client information both internally and in dealing with outside individuals and/or agencies.
• Assists residents in safety planning and provides linkage and referral services as needed.
• Provides support to residents by listening and being empathetic, handling crisis situations calmly and efficiently, and calling authorities if necessary.
• Works cooperatively with staff members and promotes positive staff/client interactions through role modeling and teaching.
• Maintains a welcoming and calming atmosphere and models effective conflict resolution.
• Maintains appropriate professional and personal boundaries with staff and clients.
• Relates to other persons and tolerates personal differences in values and opinions, including sensitivity to OhioGuidestone population’s cultural and socioeconomic characteristics and treatment needs.
• Travels to clients’ appointments or meetings using company van or personal vehicle.
• Maintains regular and reliable attendance.
• May be involved in the planning, organization, and implementation of special Domestic Violence related events or department specific projects or seasonal program changes.
• May be asked to complete related duties other than those indicated above as assigned by their supervisor.
• Attends required training in trauma informed care, LGBTQ population, victim advocacy skills, legal advocacy skills, BASIC training, ADA, Ethics, Cultural Diversity, Hispanic Population, other underserved groups, Parent Mentoring/Nurturing Parent Model, and other trainings as assigned.
• Tracks and logs outcomes data in the electronic record.
• Manages and monitors the security of the home, tending to the monitors, driveway sensors, cameras, etc., to ensure victim safety and timely alerts to law enforcement.

Qualifications

• High School Diploma, or Associates Degree or enrollment in college with a major in sociology, psychology, criminal justice or related field; or appropriate work and/or life experience.
• A valid Ohio Driver’s License and safe driving record.

Benefits

• Free CEU trainings
• Competitive medical benefits including a low cost monthly premium option for employee or employee + children!
• 10 paid holidays (some are exchangeable)
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Recognition and rewards

Pay

Details on pay are not specified in this posting.

Schedule

Full time afternoon shifts: 12 pm - 8 pm
Part time midnight shifts: 12 am - 8 am