Residential Services Coordinator I (TAP)

Area of Responsibilities

• Develops the overall Residential Service Plan with the resident and his or her support network.
• Provides teaching, monitoring, and recovery-oriented supports in accordance with OMH 595 and 593, including but not limited to assertiveness/self-advocacy training, community integration/resource development, daily living skills, health services, medication management/training, parenting training, rehabilitative counseling, skill development, socialization, substance abuse services, symptom management.
• Ensures each resident receives comprehensive planning in a person-centered approach for admission, ongoing recovery-oriented services, and discharge.
• Makes sure each plan is complete and up-to-date according to standards of practice and New York State Office of Mental Health guidelines.
• Conducts at least quarterly reviews of the Residential Service Plan with the individual to assess progress and make necessary revisions.
• Guides and oversees counselors to ensure they observe, monitor, document, and report resident behaviors and progress in accordance with agency standards.
• Guides and oversees counselors to schedule or arrange annual appointments for physicals, eye exams, and dental appointments, ensuring transportation is provided when necessary.
• Collaborates with the resident’s community service providers to ensure continuity of care and makes appropriate referrals when needed.
• Serves as the key liaison between the resident and their clinical provider regarding mental health and well-being, helping the resident stay engaged in clinical services through regular attendance.
• Encourages residents to plan for the purchase of clothes and other necessities, and helps them build connections with family and the community.
• Respects and maintains resident confidentiality, demonstrating a caring, positive attitude towards all residents, staff, guests, and service providers.
• Provides safe transporting of residents when needed.
• Follows all safety rules and regulations for self, residents, and staff.

Requirements

• QMHS Standard Bachelor’s degree in Human Service field or an Associate’s degree in Human Service field plus three years of full-time (FT) related experience.
• A High School Diploma plus five years of FT Human Service experience.
• A clean NYS driving record as outlined in DePaul’s personnel policy.
• At least eighteen (18) years of age.

Qualifications

• Must have a Bachelor’s degree in Human Service field or an Associate’s degree in Human Service field.
• Three years of full-time (FT) related experience or a High School Diploma plus five years of FT Human Service experience.
• A clean NYS driving record as outlined in DePaul’s personnel policy.
• At least eighteen (18) years of age.

Skills

• Strong interpersonal and communication skills.
• Ability to develop and implement comprehensive service plans.
• Knowledge of OMH 595 and 593 standards.
• Experience working with individuals with mental health conditions.
• Ability to provide various types of rehabilitative services.
• Proficiency in managing daily living skills and medication management.
• Experience collaborating with community service providers.
• Effective time management and organization skills.
• Ability to maintain confidentiality and demonstrate a caring attitude.
• Knowledge of safety regulations and procedures.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Generous Paid Time Off (PTO) and Paid Holidays
• 403B with Employer Match
• Robust Employee Assistance Program
• Staff Recognition Program
• Employee Discount Program