Residential Security Sales

Key Responsibilities

• Compile and maintain customer/prospect records, sales data, leads data, and completed tasks into Customer Relationship Management (CRM) program.
• Identify prospective customers using directories, networking leads, referrals, and other leads.
• Participate in networking through membership in organizations (e.g. BNI, Chambers of Commerce, etc.) to identify prospect customers and generate leads.
• Identify prospective residential leads by some door-to-door sales.
• Schedule appointments with prospective customers.
• Met with customers to collect customer data, evaluate needs, and recommend products/services.
• Complete expense reports.
• Prepare and submit sales contracts and related transactions for orders.
• Work with installation/service team and customer service team to process sales and work orders.
• Work with Project Coordinator to schedule installations.
• Aid Division Manager with gathering installation data, such as room dimensions and distances, obtaining building blueprints, etc.
• Monitor project statuses, ensure all project steps have been completed and documented, and ensure necessary parties stay informed of deadlines, updates, changes, progress, and customer feedback.
• Track and document resources, milestones, and deliverables.
• Review project budgets and identify variances.
• Provide ongoing customer support to foster customer retention, loyalty, referrals, and continued business.
• Educate customers on product/service capabilities, design, technical features, and benefits.
• Prepare sales presentations and/or proposals to explain products/services, applications, and/or specifications (via iPad/app, video presentations, formal slide presentations, and/or physical product demonstration).
• Answer customer questions about products/services, prices, availability, and options, and escalate technical inquiries.

Qualifications

• 2+ years’ demonstrated success in Sales position.
• Electronic Security Systems or Tech Industry strongly preferred.
• Knowledge/understanding of electronics very helpful.
• Excellent sales skills.
• Excellent relationship building and customer service skills.
• Excellent verbal and written communication skills.
• Excellent presentation and demonstration skills.
• Time management and scheduling skills.