Residential Sales Representative

About the role

The Sales Advisor role at ADT is designed to help protect and connect families, businesses, and larger commercial customers. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers.

Responsibilities

• Use your strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers while explaining our products and services in-depth and recommending the right solutions.
• Work in a dynamic, collaborative environment, working closely with customers and coworkers.
• Provide solutions by visiting customers at their homes.
• Listen and build trust: By showing up with integrity, empathy, and expertise, you will become a reliable advisor customers can count on, both during the sale and long after the installation.
• Customize each system to fit your client’s space, lifestyle, and concerns, combining security, automation, and life safety technology in ways that work for them.
• Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
• Cultivate new business opportunities: Identify and generate new sales leads to maximize outreach.

Requirements

• A high school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Qualifications

• Consumer sales experience is preferred but not required.

Skills

• Strong communication and interpersonal skills.
• Ability to build trust and rapport with customers.
• Proficiency in using technology to stay organized and efficient.
• Ability to adapt to different situations and environments.
• Problem-solving and decision-making skills.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Mileage reimbursement.
• Short- and long-term disability, life insurance, and well-being programs.
• Paid time off.
• Culture of professional development and career growth opportunities.
• Flexible work schedule to accommodate you and your customers’ needs.

Pay

Compensation is solely based on the individual's sales volume. This applies only to commission roles.

Schedule

This role involves providing solutions by visiting customers at their homes. You will work in a dynamic, collaborative environment, working closely with customers and coworkers.