Residential Sales Representative

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business, or on the go. Above all, our mission is clear: we help save lives for a living.

About the team

At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems—we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country.

Responsibilities

• Listen and build trust: Show up with integrity, empathy, and expertise to become a reliable advisor customers can count on, both during the sale and long after the installation.
• Customize each system to fit your client’s space, lifestyle, and concerns, combining security, automation, and life safety technology in ways that work for them.
• Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
• Cultivate new business opportunities: Identify and generate new sales leads to maximize outreach.
• Provide solutions by visiting customers at their homes.

Requirements

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; excel in dynamic environments and enjoy learning new systems and approaches.

Consumer sales experience is preferred but not required.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short- and long-term disability, life insurance, and well-being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs

Pay

Unlimited earning potential with uncapped commissions. Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000. For your first 8 weeks of training, you’ll earn up to $4,000.

Los Angeles and Philadelphia applicants: Background checks will be conducted in accordance with local fair chance ordinances.