Residential Sales Manager

Residential Sales Manager

About the role

The Residential Sales Manager leads the Southern Michigan and Toledo markets, overseeing a team of in-home sales consultants who aim to grow market share by building trust and closing sales.

Responsibilities

• Coach, motivate, and develop team members' consultative selling techniques using the Pella Replacement Sales Process
• Minimize errors and protect contribution margin goals
• Manage rebates to ensure profitability
• Increase customer satisfaction to 100%
• Devise and implement strategies to build and maintain a high-performing sales team
• Spend over 50% of each workweek in the field, observing and coaching sales consultants

Requirements

• Proven track record of leadership and management in a sales environment
• Experience in residential sales and customer service
• Ability to coach and mentor team members effectively
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of Pella products and sales process

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field preferred
• Minimum of 5 years of sales management experience
• Experience in the window and door industry is a plus

Skills

• Consultative selling techniques
• Customer relationship management
• Team leadership and development
• Problem-solving and decision-making skills
• Effective communication and interpersonal skills

Benefits

• Competitive salary and monthly uncapped bonus structure
• Mileage reimbursement
• Hybrid work environment
• Full benefits package including medical, dental, and vision coverage
• Health savings and flex spending accounts
• Company-paid life and disability insurance
• 401(k) with company match
• Smartphone, tablet, and laptop provided
• Nationwide career growth opportunities
• 20 paid vacation days
• 9 paid holidays

Pay

• Competitive salary and monthly uncapped bonus structure

Schedule

• Hybrid work environment with flexibility between home office, Auburn Hills office, and field work