Jobs · Customer Service · Virginia

Residential Route Technician and Trainer

Terminix · Richmond, VA · 2 wk ago
Customer ServiceFull-time

About the role

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Certified under the Terminix Way program as a licensed and experienced route technician and trainer focused on pest, termite, bed bug, and mosquito control services and training others in the Terminix Way.

Responsibilities

  • Deliver timely, safe and effective pest, termite, bed bug, and mosquito control service for each established and new customers on assigned route
  • Complete quarterly/annual Healthy Home inspections to ensure continued service efficacy and identify/document any concerning condition
  • Advise customers of service work completed, summarize concerning conditions, relate recommended solutions/benefits, gain commitment, and collaborate with other team members on needed follow-up
  • Maintain safe and clean vehicle/equipment, and ensure sufficient quantities of product to meet route service needs
  • Maintain proactive route schedule management, partnering with management and branch support center as needed for any scheduling interventions
  • Conduct classroom/field training to enable growth/development of apprentice technicians and support branch/m

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