Residential Program Supervisor (QIDP) – Youth with Intellectual & Developmental Disabilities

Position Summary

Under the direction of the Director of Residential Living, the Residential Living Supervisor provides leadership, operational oversight, case management supervision, and staff development within Mooseheart's Horizons residential program. This position ensures high-quality residential services through effective supervision, regulatory compliance, interdisciplinary collaboration, and person-centered supports that promote each youth's safety, independence, emotional well-being, and overall development.

Essential Responsibilities

• Oversee the daily operation of assigned residential homes serving youth with Intellectual and Developmental Disabilities (IDD).
• Promote person-centered planning and trauma-informed care throughout residential services.
• Ensure compliance with Illinois DCFS regulations, agency policies, and quality standards.
• Supervise, coach, mentor, and evaluate Direct Care Staff.
• Maintain staffing schedules to ensure appropriate coverage and continuity of care.
• Foster teamwork, communication, and positive workplace culture.
• Provide comprehensive case management oversight using person-centered planning principles.
• Collaborate with internal teams and community providers to coordinate interdisciplinary meetings.
• Monitor service effectiveness and recommend program improvements.
• Maintain accurate documentation regarding youth progress, services, and regulatory requirements.
• Participate in an on-call rotation to provide leadership during emergencies and ensure program continuity.
• Monitor youth engagement, therapeutic interventions, medication oversight, and daily programming.
• Assist Child Care Supervisors as needed to maintain consistent operations and youth safety.
• Maintain strict confidentiality regarding youth, staff, and agency information.
• Perform other duties as assigned by the Director of Residential Living or Executive Director of Mooseheart Operations.

Required Qualifications

• Current Qualified Intellectual Disabilities Professional (QIDP) certification (required)
• Master's Degree in Social Work, Human Services, Psychology, Counseling, Special Education, or a related field
• Minimum one year of experience working in child welfare, developmental disabilities, behavioral health, or human services
• Minimum two years of leadership or professional experience within a residential treatment, residential child care, or group home setting
• Minimum age of 25 years
• Knowledge of: Person-Centered Planning, Trauma-Informed Care, Intellectual and Developmental Disabilities (IDD), Residential program operations, Illinois DCFS licensing requirements
• Strong leadership, organizational, communication, and documentation skills
• Ability to analyze complex situations, solve problems, and make sound decisions
• Ability to meet all Illinois licensing, background check, and regulatory requirements

Preferred Qualifications

• Experience working with: Youth with Intellectual and Developmental Disabilities (IDD), Autism Spectrum Disorder, Behavioral Health, Residential Treatment Programs, Group Home Leadership, Positive Behavior Supports, Crisis Intervention, Child Welfare Services, Multidisciplinary Teams

Live-On Campus Requirement

This position is an essential live-on-campus leadership role. Residential Living Supervisors are required to reside on the Mooseheart campus to support the residential program, provide leadership presence, and participate in an on-call rotation. To support this requirement, private employer-provided housing is included as part of the position, allowing supervisors to enjoy their own private residence while remaining closely connected to the children and staff they serve.

The Ideal Candidate

We're looking for someone who is a passionate advocate for youth with Intellectual and Developmental Disabilities, leads with empathy, integrity, and accountability, builds strong, collaborative teams, thrives in a mission-driven residential environment, excels at balancing clinical oversight with day-to-day operational leadership, and creates safe, supportive, and structured environments where youth can succeed.