Residential Program Manager (QIDP) – Direct Hire

About the role

Make a Meaningful Impact as a QIDP. Ethan Allen Workforce Solutions is seeking a Residential Program Manager (QIDP) to oversee residential and community-based services for individuals with intellectual and developmental disabilities (IDD). QIDP stands for Qualified Intellectual Disabilities Professional. This is a leadership opportunity for an experienced human services professional who is passionate about person-centered care, supporting independence, and helping individuals achieve meaningful goals. As a Residential Program Manager, you will oversee program operations, staff, services, documentation, and regulatory compliance while working closely with families, Care Managers, clinicians, and other professionals.

Responsibilities

• Oversee residential and community-based programs and services
• Develop, implement, and monitor individualized goals, support plans, and programming
• Participate in Life Plan and interdisciplinary team meetings
• Ensure accurate and timely completion of required documentation
• Monitor program quality, operations, staffing, and regulatory compliance
• Supervise, coach, train, and evaluate Direct Support Professionals (DSPs)
• Coordinate staffing coverage to ensure individuals receive consistent, quality support
• Communicate with families, guardians, Care Managers, clinicians, and other stakeholders
• Ensure incidents, investigations, and corrective actions are properly documented and addressed
• Conduct program observations and support quality improvement efforts
• Assist with audits, inspections, and regulatory reviews
• Support crisis intervention and emergency response when needed

Qualifications

• Bachelor’s degree required in Human Services, Psychology, Social Work, Special Education, Rehabilitation, or a related field
• At least 1 year of experience working with individuals with intellectual and developmental disabilities (IDD) or in a related human services setting
• Experience with OPWDD services, service coordination, person-centered planning, case management, or residential programs preferred
• Previous supervisory, management, or team leadership experience preferred
• Strong communication, organization, documentation, and staff development skills
• Working knowledge of OPWDD regulations and developmental disability services preferred
• Valid New York State Driver’s License required
• Ability to travel between program locations in White Plains, Fishkill, Wappingers Falls, Brewster, and Carmel
• Ability to obtain and maintain required certifications, including AMAP and agency vehicle certification

Benefits

• Direct hire with comprehensive benefits
• Competitive pay of $28–$30/hour
• Leadership role with opportunities for professional growth
• Meaningful work supporting individuals with intellectual and developmental disabilities
• Collaborative, mission-driven work environment
• Opportunity to make a direct impact through person-centered services and program quality
• Stable, full-time career opportunity

Pay

$28.00–$30.00/hour

Schedule

• 37.5 hours/week
• Must work one weekend day each week
• Flexible availability for days, evenings, and occasional overnights