Residential Program Manager

Responsibilities

• Oversee the recruitment, hiring, and retention of qualified residential support staff.
• Supervise and provide guidance to Residential Coordinators.
• Ensure compliance with all applicable licensure standards and regulations, including those of Virginia Medicaid Waiver Services, HIPAA, HUD, and RACS Policies and Procedures.
• Oversee treatment plans, quarterly assessments, and all required documentation for Waiver Services.
• Ensure the overall quality of care and support provided to residents in the group homes.
• Collaborate with Residential Coordinators to develop and manage operating budgets for each residential site.
• Maintain budget compliance by monitoring monthly budget reports and implementing corrective actions as needed.
• Provide regular budget updates to the Director of Developmental Services.
• Represent the Developmental Services Unit through participation on RACS committees and other organizational initiatives as assigned.
• Oversee staff scheduling for all residential group homes and provide on-call duties as needed, in collaboration with Residential Coordinators.

Requirements

• Bachelor's degree in Human Services or a related field required; Master's degree preferred.
• Three (3) years of experience in the human services field required; three (3) years of supervisory experience preferred.
• An equivalent combination of education and relevant experience may be considered if the candidate demonstrates the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position.
• Must meet the qualifications for a Qualified Developmental Disabilities Professional (QDDP) as defined by the Virginia Department of Behavioral Health and Developmental Services (DBHDS).
• Qualification as a Qualified Mental Health Professional (QMHP) is strongly preferred.

Qualifications

• Must be able to work independently, demonstrate initiative, foster strong team collaboration, and effectively resolve behavioral challenges and emergency situations while maintaining a person-centered approach to service delivery.