Jobs · Information Technology · Pennsylvania

Residential Program Manager

PathWays of Southwestern Pennsylvania · Washington, PA · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role? The posting includes brief description, Why Work at PathWays (benefits), What You’ll Do (responsibilities), Career Development, Requirements, Licensing & Certifications, Physical & Additional Requirements, Build a Career That Matters (maybe not needed). We must use

for section headings. Do not repeat job title as heading. No Job ID. Remove boilerplate like EEO, accommodation contact? Actually the accommodation contact is part of EEO/legal; we should remove that. Also remove "PathWays is proud to be an Equal Opportunity Employer..." etc. Also remove "Apply today..."? That's application instruction; remove. Also remove "Build a Career That Matters" maybe not needed if it's just motivational fluff; but it's substantive? It's more like marketing; but we can keep as a paragraph maybe under a section? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can have sections: About the role (maybe from brief description), Responsibilities (What You’ll Do), Benefits (Why Work at PathWays), Requirements, Licensing & Certifications, Physical & Additional Requirements. Career Development could be part of Benefits or separate; but it's specific content about certification and pay increase; we could make a section Career Development. However we need to avoid thin sections. Could combine Career Development into Benefits or Requirements? It's about professional development and pay increase; could be its own section. Let's decide: sections: About the role, Responsibilities, Benefits, Requirements, Licensing & Certifications, Physical & Additional Requirements. Career Development could be merged into Benefits (as part of benefits) or Requirements? It's about certification program and pay increase; maybe better as its own section but risk thin. However it has specific content: NADSP Certification Program, Front-Line Supervisor Certification, $1.50/hour pay increase. That's substantive. So we can include Career Development as its own section. We must not include sections with filler like "Pay" or "Schedule" unless stated. Not present. We need to use
  • for any list of duties/requirements/benefits. So for each section that has a list, we wrap in
    • . For prose, use

      . We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep details like effective dates, accrual after 90 days, etc. Let's extract content. Brief Description: "Lead With Purpose. Make an Impact. Grow Your Career. PathWays is seeking a Residential Program Manager to join our Residential Services team. This leadership role oversees the day-to-day operations of our 24/7 residential homes serving adults with intellectual disabilities. You’ll play a vital role in ensuring individuals receive high-quality, person-centered supports in a safe, respectful, and empowering environment. As a key leader, the Residential Program Manager provides hands-on leadership, coaching, and professional development to Home Coordinators and Direct Support Professionals, while driving excellence, accountability, and continuous quality improvement across assigned homes." We can put that under About the role as prose. Why Work at PathWays? Benefits list: - Comprehensive Benefits Package - Medical, Dental & Vision Insurance (Effective the 1st of the month following hire) - Generous PTO, Vacation & Sick Time (Accrues after 90 days) - Paid Holidays - Employer-Paid Life Insurance - 403(b) Retirement Plan - FREE EAP Services - Employee Referral Incentives - Employee Discounts (AT&T, Planet Fitness, Loan Forgiveness programs, and more) - Company-Paid Training (CPR, Medication Administration, Certified Investigator, and more) We need to keep all details. What You’ll Do As a Residential Program Manager: list of duties: - Oversee daily operations of assigned residential programs, including staffing, program funds, and physical sites - Supervise, coach, and support Home Coordinators and Direct Support Professionals - Conduct and document regular developmental meetings focused on performance, problem-solving, service quality, and professional growth - Ensure compliance with all licensing, regulatory, and quality assurance requirements - Perform routine inspections of residential properties and review individual care documentation - Manage incidents thoroughly and in accordance with agency policy and regulatory requirements - Maintain consistent clinical, health, wellness, and nutritional standards - Ensure all required documentation for individuals, staff, and homes is accurate and completed on time - Promote a culture where individual safety and well-being are always the top priority - Participate in interdisciplinary teams, including implementation of ISPs, behavior support plans, and clinical initiatives - Enforce PathWays policies and procedures, along with DHS, HUD, OSHA, and HIPAA regulations Career Development at PathWays: - We don’t just support the people in our care — we support your growth too. - PathWays offers the National Alliance for Direct Support Professionals (NADSP) Certification Program, including the Front-Line Supervisor Certification. - Gain meaningful professional development opportunities - Earn a $1.50/hour pay increase with certification - Your dedication and leadership are recognized and rewarded - Your impact here goes far beyond a paycheck — it builds a meaningful career. We can keep as prose or list. Probably list. Requirements: - What You’ll Need: Associate’s or Bachelor’s degree required OR In lieu of a degree, a minimum of four (4) years of Human Services or Direct Care experience - 3–5 years of experience in a Human Services agency - Experience supporting individuals with intellectual disabilities in a residential/group home setting preferred - Previous supervisory experience preferred Licensing & Certifications: - Valid driver’s license required; must be maintained throughout employment - Personal auto insurance required and must meet PathWays eligibility - Ability to operate agency vehicles, including passenger vans/minibuses - Must obtain and maintain: - CPR/First Aid - ODP Medication Administration - Certified Investigator - HUD Property Manager certification Physical & Additional Requirements: - Must be at least 18 years of age - Successful completion of criminal background checks - Pre-employment physical and TB test - Ability to lift up to 30 pounds independently; heavier lifting requires team assistance - Ability to assist individuals with transfers, toileting, and physical support needs - Ability to participate in approved physical management techniques - Frequent travel by personal or agency vehicle; work in varying weather conditions - Ability to stand, walk, bend, kneel, lift, push, pull, reach, and perform repetitive motion - Normal range of vision and hearing required We should not include the "Build a Career That Matters" paragraph? It's somewhat motivational but could be considered prose; but we already have Career Development section covering growth. The "Build a Career That Matters" is similar to closing marketing; we could omit as it's not specific detail? It says: "If you’re ready to turn your passion for helping others into a meaningful career, PathWays is the place for you. Join a team that values compassion, professionalism, and person-centered care. Join a team that values compassion, professionalism, and person-centered care. Apply today and start making an impact — one life at a time." That's application instruction and fluff; we should remove. Also remove EEO and accommodation contact. Now produce HTML. Structure:

      About the role

      Lead With Purpose. Make an Impact. Grow Your Career. PathWays is seeking a Residential Program Manager to join our Residential Services team. This leadership role oversees the day-to-day operations of our 24/7 residential homes serving adults with intellectual disabilities. You’ll play a vital role in ensuring individuals receive high-quality, person-centered supports in a safe, respectful, and empowering environment. As a key leader, the Residential Program Manager provides hands-on leadership, coaching, and professional development to Home Coordinators and Direct Support Professionals, while driving excellence, accountability, and continuous quality improvement across assigned homes.

      Responsibilities

      • Oversee daily operations of assigned residential programs, including staffing, program funds, and physical sites
      • Supervise, coach, and support Home Coordinators and Direct Support Professionals
      • Conduct and document regular developmental meetings focused on performance, problem-solving, service quality, and professional growth
      • Ensure compliance with all licensing, regulatory, and quality assurance requirements
      • Perform routine inspections of residential properties and review individual care documentation
      • Manage incidents thoroughly and in accordance with agency policy and regulatory requirements
      • Maintain consistent clinical, health, wellness, and nutritional standards
      • Ensure all required documentation for individuals, staff, and homes is accurate and completed on time
      • Promote a culture where individual safety and well-being are always the top priority
      • Participate in interdisciplinary teams, including implementation of ISPs, behavior support plans, and clinical initiatives
      • Enforce PathWays policies and procedures, along with DHS, HUD, OSHA, and HIPAA regulations

      Benefits

      • Comprehensive Benefits Package
      • Medical, Dental & Vision Insurance (Effective the 1st of the month following hire)
      • Generous PTO, Vacation & Sick Time (Accrues after 90 days)
      • Paid Holidays
      • Employer-Paid Life Insurance
      • 403(b) Retirement Plan
      • FREE EAP Services
      • Employee Referral Incentives
      • Employee Discounts (AT&T, Planet Fitness, Loan Forgiveness programs, and more)
      • Company-Paid Training (CPR, Medication Administration, Certified Investigator, and more)

      Career Development

      • PathWays offers the National Alliance for Direct Support Professionals (NADSP) Certification Program, including the Front-Line Supervisor Certification.
      • Gain meaningful professional development opportunities
      • Earn a $1.50/hour pay increase with certification
      • Your dedication and leadership are recognized and rewarded
      • Your impact here goes far beyond a paycheck — it builds a meaningful career.

      Requirements

      • Associate’s or Bachelor’s degree required OR In lieu of a degree, a minimum of four (4) years of Human Services or Direct Care experience
      • 3–5 years of experience in a Human Services agency
      • Experience supporting individuals with intellectual disabilities in a residential/group home setting preferred
      • Previous supervisory experience preferred

      Licensing & Certifications

      • Valid driver’s license required; must be maintained throughout employment
      • Personal auto insurance required and must meet PathWays eligibility
      • Ability to operate agency vehicles, including passenger vans/minibuses
      • Must obtain and maintain:
        • CPR/First Aid
        • ODP Medication Administration
        • Certified Investigator
        • HUD Property Manager certification
      But note: we have nested
        inside
      • . That's okay but maybe better to keep as separate
          after heading. However the instruction: Use
          • for any list of duties/requirements/benefits. For licensing & certifications, we have a list; we can keep as
            • items, and for the sub-items we can also use
              • . That's fine. Similarly Physical & Additional Requirements:

                Physical & Additional Requirements

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