Residential Program Manager

The user wants me to reformat a job posting into clean, well-structured semantic HTML. I need to follow the rules carefully: 1. Use

for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule) 2. Use

• for lists of duties/requirements/benefits, and

  for prose 3. Do NOT repeat the job title as a heading 4. Do NOT put Job ID/requisition numbers as headings 5. Preserve ALL substantive information 6. Remove boilerplate (cookie/navigation/legal/EEO/scam-warning) 7. Include a section ONLY when the posting has real, specific content for it 8. Never emit a heading followed by filler/placeholder text 9. Never create Pay/Schedule/Benefits sections unless the posting actually states them 10. Output ONLY the HTML fragment — no /, no markdown code fences Let me analyze the job posting: - Position Summary: This is "About the role" content - Schedule: Monday through Friday 8:30am-5pm (some evenings and weekends required) - this is schedule info - Essential Job Functions: This contains multiple subsections: - Leadership Responsibilities - Professional And Ethical Responsibilities - Program Clinical Team Responsibilities - Supervisory Functions - Requirements: Contains QUALIFICATIONS, Knowledge, Skills And Abilities Required, Other Requirements - Working Conditions: This is working conditions info I need to organize this into appropriate sections. The user mentioned section headings like "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". But I should only include sections that have real content. From the posting: - About the role: Position Summary paragraph - Schedule: explicitly stated - Responsibilities: The Essential Job Functions with its subsections - Requirements/Qualifications: The QUALIFICATIONS section - Skills: Knowledge, Skills And Abilities Required - Working Conditions: explicitly stated - Other Requirements: explicitly stated No Benefits or Pay mentioned, so I won't include those sections. I'll structure as: -

  About the role

  with

  for the summary -

  Schedule

  with

  for schedule info -

  Responsibilities

  with subsections as
  • or maybe nested? The rules say use
    • for any list of duties. The responsibilities are listed as bullet points in the original. I'll keep them as lists under the main Responsibilities heading, perhaps grouping by the subsections (Leadership, Professional/Ethical, Program Clinical Team, Supervisory). But the rule says use

      for section headings. The subsections could be

      ? But the user only specified

      for section headings. They didn't mention

      . I think I should use

      for main sections only, and within Responsibilities, I can use

      • for each duty. However, the original has categorized duties. I could make each category a

        ? But the user said "use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". That suggests those are the only section headings. But the posting has subsections under Essential Job Functions. I think I should include them as subheadings maybe using

        ? But the instruction says only

        for section headings. It doesn't forbid other heading levels, but says "use

        for section headings". I'll assume I can use

        for subsections, but to be safe, I'll keep only

        for the main sections and use

        • for all duties, perhaps grouping with bold text or just list them all. However, the instruction: "Use
          • for any list of duties/requirements/benefits, and

            for prose." So I can have a

            for responsibilities, each
            • being a duty. But there are many duties. I'll list them all under Responsibilities. But the original has four categories. I could make each category a separate

              ? That would be "Leadership Responsibilities", "Professional and Ethical Responsibilities", etc. But the user's example list includes "Responsibilities" as a section heading. I think I should have one "Responsibilities" section and then list all duties, perhaps with sub-bullets? But HTML

              • can be nested. I'll do nested lists: top-level
                for categories, each category
                • contains a for category name and a nested
                  for duties. That would preserve structure. Alternatively, I could make each category a

                  but that would create many sections. The user said "Prefer a few substantive sections over many thin ones." So I'll keep Responsibilities as one section with nested lists. Similarly for Requirements: there are QUALIFICATIONS, Knowledge Skills Abilities, Other Requirements. I could make "Requirements" section with subsections. But the user listed "Requirements" and "Qualifications" as separate example headings. The posting has a "Requirements" heading and then "QUALIFICATIONS" subheading. I'll make "Requirements" as a section, and within it, maybe "Qualifications" as a sub-list? But the user said use

                  for section headings like Qualifications. I think I should have separate

                  for Qualifications, Skills, Other Requirements, Working Conditions. But the user said "include a section ONLY when the posting has real, specific content for it". The posting has distinct sections: QUALIFICATIONS, Knowledge Skills Abilities, Other Requirements, Working Conditions. I'll make each a

                  section. Let's map: - About the role (Position Summary) - Schedule - Responsibilities (Essential Job Functions with its four categories) - Qualifications (the QUALIFICATIONS list) - Skills (Knowledge, Skills And Abilities Required) - Other Requirements - Working Conditions That's 7 sections. All have real content. Now, I need to output only HTML fragment. No markdown fences. I'll write the HTML accordingly. Let's craft:

                  About the role

                  The role of the Residential Program Manager is to supervise and oversee the delivery of integrated substance use and mental health treatment services in a 70-bed adult residential program. This role is responsible for providing clinical supervision to addiction and dual diagnosis counselors that support patients in residential treatment. Additionally, this position ensures compliance with regulatory standards, supports the development of improved systems to enhance patient care, and works in collaboration with the Residential Assistant (milieu staff) supervisor and other members of the leadership team to oversee consistency and clear communication of the daily operations of the residential milieu. The Program Manager acts as a liaison between clinical, medical, and residential support teams to promote coordinated, person-centered care. The Program Manager is responsible for creating an overall atmosphere for patients that is welcoming, safe, and equipped to provide high quality clinical care and meet patients’ basic needs. They will lead with warmth, empathy, genuineness, concreteness, and consistency.

                  Schedule

                  Monday through Friday from 8:30am-5pm (some evenings and weekends required).

                  Responsibilities

                  • Leadership Responsibilities
                    • Serves as a member of the Residential Leadership Team and Fora’s Leadership Team.
                    • Utilize outcome data to develop and oversee continual improvement of patient outcomes and operational efficiency.
                    • Establishes protocols, policies and practices that increase the therapeutic excellence of the program and hold staff accountable to these standards.
                    • Develop and implement staff training related to co-occurring disorders, trauma-informed care, and crisis intervention.
                    • Provides regular (biweekly individual and monthly group) formal management supervision with the clinical staff.
                    • Has skills to independently identify growth and performance opportunities of direct reports and follow through with necessary progressive discipline as appropriate.
                    • Focus on stability in the counselor schedules, to include oversight of 7-day a week programming. This includes focusing on hiring and onboarding for any vacant positions, arranging coverage for staff absences, and ensuring that patients receive consistent and predictable treatment services.
                    • Orients, supervises, and completes preliminary and annual evaluations of addiction and mental health counselors.
                    • Stays current with agency changes and evidence-based models in programs, policies, or procedures, and communicates this information to all residential staff, as well assure staff are integrating this information into daily practice.
                    • Provide after-hours (to include evenings and weekends) crisis and operational coverage, which is shared with other members of the residential leadership team on a rotating basis.
                    • Has ability to independently anticipate both patient and staff needs and use both change management skills to manage change in a fast-paced residential environment.
                    • Demonstrates the ability to assist the residential team in making trauma-informed and timely decisions in response to daily needs of patients.
                    • Ensure effective, detail-oriented, and timely communication to all stakeholders (to include departmental leaders, direct service staff, and patients) of any changes in daily operations and to manage consistency in daily operations.
                  • Professional and Ethical Responsibilities
                    • In coordination with Fora’s Quality Manager and Clinical Director, adheres to Federal and State laws and agency policies and procedures regarding the treatment of substance use and mental health disorders.
                    • Recognizes the importance of individual differences that influence patient behavior and apply this understanding to clinical practice.
                    • Actively participates in ongoing supervision and consultation, bringing any ethical questions that arise to Clinical Director and CCO.
                    • Develops and utilizes strategies to maintain one's own physical and mental health.
                    • Maintains all licensure and credentialing required for the position.
                    • Serves as a role model for staff and patients by demonstrating ethical behaviors, effective communication and suitable problem-solving skills.
                  • Program Clinical Team Responsibilities
                    • Develop agenda items, own invites, and facilitate treatment team and clinical supervision meetings, to include oversight of follow through with intervention plans.
                    • Actively builds, strengthens, and maintains effective working relationships with leaders in all Fora programs (to include outpatient, family therapy, peer mentors, facilities, kitchen, front desk, and medical).
                    • Responds to verbal and written communication in a timely and complete manner indicating plans, target dates and feedback mechanisms.
                    • Communicates and collaborates effectively with staff from other departments.
                    • Maintains cleanliness and safety of work environment.
                    • Attends Health & Safety meetings, Quality Improvement, and Leadership meetings, as assigned.
                    • Attends All Staff and Residential All Staff meetings and other meetings as assigned.
                    • Offers residential trainings on de-escalation, communication techniques, and trauma-informed care to enhance professional skillset of the residential staff.
                    • Completes and follows up on all Incident Reports and Grievances in a timely manner.
                    • Maintains flexibility in scheduling to meet changing needs of program, setting, and team environments. Periodic adjustment of work schedule and overtime may be required.