Residential Program Coordinator / Lead DSP

About the role

At Dungarvin, we are a mission-driven team rooted in respect, response and choice. Since 1976 we’ve been dedicated to meeting people where they are, working alongside them to provide person‑centered supports that allow people to live as independently as possible. You’ll work directly with individuals who need assistance, including those with intellectual or developmental disabilities or other complex medical needs, across the country.

Responsibilities

• Coordinate services related to finances, activities, healthcare, nutrition, household management, and educational/vocational programs.
• Create and manage staff schedules to ensure adequate program coverage.
• Assist the supervisor in maintaining consistency in programming, individual supports, and team communication.
• Provide guidance, coaching, and support to staff and support team members.
• Perform direct support duties during assigned shifts, including personal cares, meal preparation, transportation, and other activities of daily living.
• Promote person‑centered supports that foster independence, choice, dignity, and positive outcomes.
• Assist with household management and help maintain a clean, safe, and well‑maintained home environment, including general housekeeping and upkeep tasks.
• Communicate program, household, medical, behavioral, and staffing needs to supervisors.

Qualifications

• High school diploma or GED.
• Valid driver's license and proof of auto insurance.
• Minimum of two years of experience working with individuals with disabilities and/or one year of lead staff experience, or a two‑year degree in a related field.
• Must be at least 18 years of age.
• Basic computer skills for documentation and communication.
• Physical requirements: ability to stand, walk, bend, squat, and provide direct support for extended periods; ability to safely transfer, reposition, and assist individuals per safety guidelines; ability to lift, move, push, pull, and/or assist with lifting up to 50 pounds.

Skills & Abilities

• Prior experience in residential services preferred.
• Strong organizational, decision‑making, communication, and time management skills.
• Strong reading, writing, and verbal communication skills to document services, follow support plans, and collaborate with internal and external team members.
• Demonstrated reliability, accountability, and professionalism.
• Ability to work independently with minimal supervision while collaborating effectively as part of a team.
• Ability to support individuals using a person‑centered approach that promotes dignity, independence, and choice.

Benefits

• Fixed starting rate: $20.50 per hour.
• Schedule: Full‑time shift; weekend and holiday work required.
• Comprehensive benefits: medical, vision, dental insurance (for full‑time employees), supplemental insurance, life insurance, and more.
• Retirement savings: 401(k) with up to a 3% employer match.
• Paid time off that increases with tenure, including PTO donation options.
• Employee perks: national brand discounts, employee referral program, access to Tapcheck (get 50% of your pay before payday).
• Growth & development: access to career growth opportunities, paid training, and mentorship.
• Mileage reimbursement for travel.
• Paid training and orientation: training provided to ensure you’re equipped to handle challenging behaviors.