Residential Navigator - Crisis Stabilization and Resource Center (daytime)

Summary Description Of Work

Residential Navigators provide direct support and supervision to individuals admitted to the Crisis Stabilization and Resource Center. They work collaboratively with clinical staff to implement stabilization plans, support emotional regulation, and assist clients in achieving short-term stabilization goals. The Residential Navigator ensures a safe, structured, and supportive environment for clients during their stay. This role focuses on ongoing engagement, skill-building, and reinforcement of coping strategies to reduce immediate crisis symptoms and promote stabilization.

Essential Duties And Responsibilities

• Provide ongoing supervision and support to clients in the stabilization unit
• Develop supportive, professional relationships with clients and respond to their needs during scheduled shifts
• Assist in implementing individualized stabilization plans in collaboration with clinical staff
• Support clients in developing and practicing coping skills, emotional regulation, and crisis management strategies
• Facilitate and/or assist with psychoeducational groups and skill-building activities
• Provide crisis intervention and de-escalation as needed
• Maintain cleanliness and organization of the facility, including common areas and staff spaces
• Support clients with activities of daily living and maintaining daily structure
• Maintain accurate and timely documentation in accordance with program and regulatory standards
• Utilize trauma-informed, person-centered, and culturally responsive approaches in all interactions
• Assist clients in identifying supports and resources for discharge planning
• Communicate client progress, concerns, and observations to clinical team and incoming staff during shift changes
• Respond to emails, phone calls, and other communications in a professional and timely manner
• Is dependable and punctual regarding scheduling and attendance
• Participate in ongoing training and professional development opportunities
• Create, maintain, and share as appropriate a dynamic self-care plan
• Support agency efforts in community engagement, outreach, and relationship building

Compensation

Between $19.74 and $23.54 per hour (wage is determined by total years of relevant experience)

Work Schedule

40 hours per week, Sun., Mon., Thurs., Fri., and Sat. from 7:30am to 3:30pm

Minimum Qualifications

• Two years direct care experience in human service field; two years of training in human service field OR a Bachelor’s degree or higher in psychology, sociology, or related human service field which is preferred.

Benefits and Company Perks

Details about benefits and company perks will be provided upon request.