Residential Manager

About the role

The Residential Manager at The Arc Eastern Connecticut oversees programs ensuring they are person-centered and inclusive. They supervise and train staff, ensuring compliance with policies and regulations.

Responsibilities

• Ensures an environment that promotes personal growth and empowerment for residents.
• Oversees quality resident care, medical, and programmatic activities.
• Prepares, implements, and maintains resident programs based on individual plans.
• Maintains accurate and compliant resident files according to agency policy and licensing regulations.
• Communicates with day programs, parents/guardians, DDS, and other agencies as necessary.
• Maintains compliance with DDS Licensing Regulation and agency policies.
• Interviews, trains, supervises, and disciplines Direct Support Professionals.
• Maintains certifications in CPR and Medication Administration, and monitors medication administration.
• Implements and follows behavior support plans, including restraint components.
• Drives the agency vehicle and coordinates maintenance of agency property.
• Coordinates with other managers for peer mentoring and quality assurance.
• Available by mobile phone and attends staff meetings, management meetings, and in-service meetings as required.
• Develops and maintains positive relationships with participants, their families, and providers.
• Responds to participant, family, and provider needs in a timely and professional manner.
• Demonstrates a positive work ethic and advocates for participants' rights.
• Maintains a mature and positive attitude when interacting with program participants, staff, families, the public, and outside representatives.
• Works cooperatively with all departments and carries out job responsibilities professionally.
• Maintains attendance and confidentiality of records, conversations, and correspondence.

Qualifications

• High School Diploma or GED required.
• Bachelor's or Associate degree preferred.
• Minimum of two years' supervisory experience in health/human service field.
• Minimum of three years' experience working with individuals with developmental disabilities and autism.
• Valid driver’s license required.
• Proficiency in Microsoft Office suite.

Skills

• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of developmental disabilities and autism.
• Experience in supervision and training.
• Compliance with regulatory standards.
• Effective problem-solving and decision-making abilities.
• Physical stamina for lifting and assisting residents.

Benefits

• Paid time off.
• 403(b) matching.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• LTD (Life Insurance Disability).

Pay

Details not specified.

Schedule

Monday - Friday.