Residential Manager

Job Summary

Responsible for managing staff, schedules and finances of the site. Ensures compliance with all OPWDD & OFPC regulations and state survey results. Guarantees that all individuals supported receive excellent supports and live the lives they love, fostering collaborative, person‑centered relationships.

Major Responsibilities

• Monitor all functions of home operation; ensure supports are present for all people in the home.
• Supervise, collaborate with, discipline, hire, and terminate direct support staff.
• Comply with residential regulations, agency policies, procedures, training, and documentation.
• Maintain budgetary compliance with staff schedules, overtime, and household expenses.
• Ensure accurate documentation and billing requirements are met.
• Schedule direct support staff and perform direct support duties as needed.
• Work with families, advocates, or correspondents on behalf of individuals supported in the home.
• Develop and implement management best practices that enhance employee engagement and retention.
• Assist with all other necessary duties as assigned.

Qualifications

• High School Diploma/GED required; Bachelor’s Degree preferred.
• Minimum one year of direct experience working with individuals with developmental disabilities or related human services program experience.
• One year of supervisory experience in any field or six months of internal supervisory experience.
• Medical certification and g‑tube training required.
• Ability to read, write, and speak English.
• Valid NYS driver’s license that meets agency standards and reliable transportation.
• Travel is required.

Physical Requirements

• Ability to lift and transfer individuals.
• Walking, climbing, bending, and reaching.

Schedule

• Full‑time, 40 hours per week.
• Work hours vary; frequent evening hours required.
• 24‑hour emergency coverage required.
• Spot checks conducted at various times, frequency, and shifts to ensure unexpected visits.
• On‑call responsibilities.

Benefits

Liberty offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, dental, vision, life insurance, 401(k), and more.