Residential Maintenance Technician (Plumbing)

Key Qualities for Success

• Trustworthy: Be the friendly, reliable point of contact for residents, neighbors, and code enforcement. By providing transparency and dependability, you’ll help create a positive, trust-based relationship with our tenants.
• Ownership: Take full responsibility for work orders (WO), setting realistic expectations, communicating timelines, and following through to resolution.
• Clear Communication: Keep residents informed every step of the way, ensuring they know the next steps and expected completion dates.

Qualifications

• Multi-Trade Knowledge: Proficient in carpentry, plumbing, HVAC, electrical work, and property turns.
• Customer-Focused: Strong communication skills for positive resident and team interactions.
• Tools & Transportation: Must own tools and have a truck or van.
• Licensing & Location: Valid driver’s license required; reside within reasonable proximity.
• Problem-Solving Skills: Excellent troubleshooting and analytical abilities.
• Tech-Savvy: Comfortable using handheld devices for work orders and updates (iOS).
• Code Knowledge: Familiar with building codes, EPA, and OSHA regulations.
• Professionalism: Maintains a reliable, professional appearance.
• On-Call Ready: Available for emergency requests.

Perks and Benefits

• COMPENSATION - Industry leading hourly rate!
• BONUS - Best in class bonus incentives quarterly tied to performance
• GUARANTEED HOURS - We guarantee at least 40 hours of work, or we will make up the difference.
• GAS/VEHICLE REIMBURSEMENT - We reimburse you for both gas and vehicle. In total → 70 cents per mile
• OTHER PERKS - PTO, Fully Covered Health/Dental for Employee, 401K , plus much more. We are hand-picking a very small team of the best
• GROWTH - American Avenue is rapidly growing. Our mission is to create the best in class maintenance team in the country! Strong growth opportunities for performers.
• TOOL REIMBURSEMENT policy
• STREAMLINED TECHNOLOGY - we will make your life simple with tech that will help route, assign, and manage your workflow.