Residential Maintenance Technician (HVAC)

About the role

As a Property Engineer (PE), you’ll be the face of American Avenue Property Management, representing our values and commitment to residents and the community. You’ll play a key role in ensuring tenant satisfaction by inspecting, repairing, and maintaining homes, proactively identifying and addressing issues to set the standard for our relationship with tenants through excellent service and communication.

Responsibilities

• Perform general maintenance and repairs, including carpentry, HVAC, plumbing, and electrical work.
• Troubleshoot and install residential systems (strong preference for candidates with advanced HVAC and plumbing skills).
• Travel from home to home within your metro area daily.
• Conduct property inspections, secure homes, and complete vacancy/wellness checks.
• Handle minor pre-renovation repairs, utility inspections, and basic troubleshooting.
• Manage move-in/out meetings and property turnovers.
• Perform "Turns" (repairing/light renovation of homes between tenants).
• Maintain and document property conditions using handheld technology (e.g., iPad, iPhone).

Key Qualities

• Trustworthy: Serve as the friendly, reliable point of contact for residents, neighbors, and code enforcement, fostering transparency and dependability.
• Ownership: Take full responsibility for work orders, set realistic expectations, communicate timelines, and follow through to resolution.
• Clear Communication: Keep residents informed every step of the way, ensuring they know the next steps and expected completion dates.

Requirements

• Multi-trade knowledge: Proficient in carpentry, plumbing, HVAC, electrical work, and property turns.
• Customer-focused with strong communication skills for positive resident and team interactions.
• Must own tools and have a truck or van for transportation.
• Valid driver’s license required; reside within reasonable proximity to the metro area.
• EPA Universal Certification required.
• Excellent troubleshooting and analytical abilities.
• Comfortable using handheld devices (iOS) for work orders and updates.
• Familiar with building codes, EPA, and OSHA regulations.
• Maintain a reliable, professional appearance.
• Available for on-call emergency requests.

Benefits

• Compensation: Industry-leading hourly rate.
• Bonus: Quarterly performance-based bonus incentives.
• Guaranteed Hours: Minimum 40 hours of work per week; any shortfall will be made up.
• Gas/Vehicle Reimbursement: $0.70 per mile for gas and vehicle use.
• Other Perks: Paid time off (PTO), fully covered health/dental insurance for employees, 401K, and more.
• Tool Reimbursement: Company policy for tool reimbursement.
• Growth Opportunities: Rapid company growth with strong advancement opportunities for top performers.
• Streamlined Technology: Tools to simplify routing, assignment, and workflow management.