Residential Maintenance Manager

About the role

We are seeking a hands-on, highly accountable Maintenance Manager to lead our property maintenance operations from the ground up. This person is going to elevate our operations and be capable of building the right team and a culture we are proud of, ensuring work gets done quickly and right the first time. You are comfortable with hiring, coaching, scheduling, developing your team while staying hands-on enough to jump in when it matters.

Job Duties

• Maintain the budget for the department; ensure all projects and scheduling are within budgetary guidelines.
• Purchase/order maintenance supplies, materials and appliances in an efficient and cost effective manner.
• Ensure inventory is appropriately stocked and maintained.
• Ensure service requests, make-readies and other maintenance projects are completed accurately and timely according to GLM’s quality standards.
• Conduct regular safety inspections of the property, correct any unsafe practices or situations and ensure all maintenance staff is trained on safety practices including correct handling of chemicals, supplies and equipment.
• Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including GLM’s standard operating procedures and policies.
• Operate a company or personal vehicle to travel to various locations for work purposes.
• Hire, coach, and develop a high-performing maintenance team.
• Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, and turns.
• Hire, train, and develop employees and ensure company policies, procedures and safety practices are applied.
• Set clear expectations, performance standards, and accountability structures.
• Build a strong culture focused on professionalism, ownership, and improvement.
• Own the maintenance experience for residents and property owners end-to-end.
• Ensure work orders are completed efficiently, professionally, and with high quality.
• Improve response time, communication, and service reliability.
• Monitor customer feedback and continuously improve service delivery.
• Build a strong operating partnership with Good Life Property Management.
• Align maintenance operations with company goals and growth strategy.
• Scale the maintenance team as demand increases.
• Identify opportunities to expand services and improve margins.

Qualifications

• Proven supervisory experience in a field-based or service environment.
• Experience hiring, coaching, and managing teams.
• Excellent communication and organizational skills.
• Strongly Preferred:
  • Experience in residential property maintenance, facilities management, construction, or field services.
  • Experience leading a team or department.
  • Experience improving systems or operations within a growing organization.
  • Ability to take initiative and action.
• Licensing Preferred:
  • Active California contractor license and ability to serve as the company’s RMO.
  • Alternatively: Comfortable operating alongside a contracted licensed RMO.

Important Notes

• This is a full-time salaried (exempt) position (40+ hours/week).
• 8:30am-5pm pst, Monday-Friday.
• This position is hybrid in-office and remote/field service.
• The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
• If your experience looks a little different from what we’ve listed and you think can bring value to Good Life Residential, we would love to learn more about you and encourage you to apply.
• Benefits and Perks: Comprehensive benefits the first of the month following the date of hire. Options include Medical (50% employer contribution), dental and vision coverage, a 401k program with employer match, 11 paid holidays, 1 floating holiday of your choosing, and up to 120 hours of paid time off.
• Long-Term Upside: As the maintenance company scales, this role will have the opportunity to grow compensation and responsibility over time.
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Work Environment: The employee works primarily field-based, traveling between residential properties, job sites, and occasional office settings. Work performed both indoors and outdoors in varying weather conditions.
• Employee may have additional environmental hazards such as: heat, chemical, electrical, flammable, or mechanical in nature.

About Us

We are a results-based company with an entrepreneurial attitude. We are passionate about improving lives and everything we do is about helping others and becoming better versions of ourselves. We are looking for a leader who is looking to grow with a company, who takes extreme ownership of their role, and who enjoys helping others.

About Good Life Team Members

The team at Good Life is driven by our core values:

• Team First
• Raise the Bar
• Good Vibes
• Problem Solvers
• Growth Mindset

EEO Statement

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.