Employee Housing Maintenance Specialist

About the role

The Maintenance Supervisor for Employee Housing is responsible for overseeing day-to-day maintenance and operational needs of designated employee housing facilities. This role ensures safe, well-maintained living environments for residents and provides on-site support, troubleshooting, and coordination of repairs. While the position does not have direct reports, the Maintenance Supervisor is entrusted with decision-making authority related to maintenance priorities, contractor coordination, safety measures, and emergency response. The role may also assist with housing office operations, including resident check-in/check-out processes when needed.

Essential Duties

• Perform and oversee routine, preventative, and urgent maintenance tasks.
• Conduct regular inspections of housing units, common areas, and building systems to ensure safety and compliance with standards.
• Prioritize and respond to maintenance requests.
• Ensure all maintenance work is performed in compliance with applicable codes, safety regulations, and organizational policies.
• Manage inventory of tools, supplies, and replacement parts; recommend purchases as needed.
• Exercise independent judgment to determine work priorities, safety actions, and vendor needs without requiring direct oversight.
• Recommend improvements or repairs needed to sustain the long-term condition of the housing facilities.
• Assist with resident check-ins and check-outs, including walkthroughs, documentation of room conditions, and key management.
• Support housing office operations during busy periods, staff absences, or emergencies.
• Monitor property for safety hazards and take corrective action when necessary.
• Participate in emergency preparedness planning and respond to on-call issues as needed.
• Promote and model safe work practices and maintain a clean, organized workspace.

Qualifications

• 3+ years of experience in building maintenance, property management, or a related trade.
• Strong working knowledge of carpentry, plumbing, electrical, and general building systems.
• Ability to make independent decisions and prioritize tasks in a dynamic environment.
• Excellent customer service and communication skills.
• Proficiency with maintenance management systems, work order tracking, or willingness to learn.
• Ability to work occasional evenings or weekends based on operational needs.

Preferred Experience

• Experience working in employee housing, residential facilities, hospitality, or campus housing environments.
• Previous experience coordinating contractors or vendors.
• Basic administrative skills for check-in/out support and record management.

Physical Demands and Working Conditions

• Ability to lift up to 50 lbs., perform physical labor, climb ladders, and operate tools/equipment.
• Ability to move frequently between buildings and job sites.
• This position is required to work early mornings, evenings, weekends, and holidays while in operation.
• A worker in this position must have the physical, visual, and auditory ability to perform the essential functions to the job with or without reasonable accommodations.
• Position may require sitting, kneeling, stooping, crouching, or bending on an occasional basis.

Benefits

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Free friends & family day-ski vouchers (Periodic allotment)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace (deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more)
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Pay

$30 - $32/hour

Schedule

Full Time, Year-round (Non-exempt)