Residential Lending Assistant

Key Responsibilities

• Support loan application intake, document collection, and loan file setup
• Maintain accurate and organized loan files and supporting documentation
• Track loan pipeline activity, conditions, and deadlines to support timely processing and closings
• Communicate with members regarding documentation requests and loan status updates
• Cook up with processing, underwriting, and closing teams throughout the loan process
• Perform quality checks to ensure loan files are complete and compliant
• Aid in preparation of disclosures and loan documentation
• Support reporting, scheduling, file organization, and general office operations
• Respond to internal and external inquiries related to loan documentation and status
• Provide backup support across lending operations functions as needed

Qualifications

• A high school diploma or equivalent required; an associate degree preferred
• 1–3 years of banking, lending, or administrative support experience
• Familiarity with mortgage lending processes and loan origination systems preferred
• Strong organizational, communication, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment

Benefits

• Cigna medical benefits
• Dental benefits
• Vision benefits
• A 401(k) plan with company match and profit-sharing potential
• Flexible health and dependent care plans
• Life, AD&D, and LTD insurance
• A generous and flexible tuition reimbursement program
• A PTO package designed to help employees recharge and enjoy time with family and friends

Pay

• The base salary range for this position is $27.30-$32.50 per hour, excluding fringe benefits or potential incentives

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